Mouse freezing when launching Photoshop 2014 or LR 5.5

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  • Problem
  • Updated 4 years ago
Recently updated both programs thru Adobe CC. Used them both for a couple of days (Adobe tutorials plus my own files) to see the upgrades. During a relaunch of Photoshop 2014 after the opening splash screen mouse cursor jumped to second monitor and freezes.

I can hit F1 and when help screen opens the mouse will work, I go to Task manager and close the Photoshop. It is the same whether I'm opening Photoshop or LR.

I've checked driver updates, scanned computer (PC Matic), restored to an earlier time (no help there) and removed the restore action. Problem seems to be only with Photoshop and LR. Have had no other issues with other applications. OS is Windows 7 Home Premium - SP1.
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John Cox

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Posted 4 years ago

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