Photoshop: CS6 + Mountain Lion + Middle Eastern Type Engine = high CPU usage

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  • Updated 6 years ago
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  • (Edited)
After upgrading to Mountain Lion, my Photoshop CS6 (only while using the Middle Eastern Type Engine) keeps Photoshop and Fontd processes high enough to keep Photoshop irresponsive and CPU temperature very high until I force-quit it once I start the "Type" tool. Going back to the Asian Type Engine solved the problem, but that's not a solution.
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Amir Abdelhalim

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Posted 6 years ago

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Chris Cox

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Sounds like there may be a problem with the OS font cache.

We'll have to see if we can reproduce the problem.
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Amir Abdelhalim

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Thanks Chris for the quick answer. This might be the problem, as it has to do with FontDaemon as you can see, but it's weird that it only happens when the Middle Eastern Type Engine is activated.

I'm not sure if there is a way to empty the font cache, but from my side, I validated my fonts on Font Book and made sure all duplicates and fonts with errors are removed. Only a few fonts with warning are still there but they should be ok as they were always ok. I also tried to refresh Photoshop preferences but that didn't help either.

I hope you can reproduce the problem at your side because it's irritating for me.

Just for your information, my MPB is version 3,1 (Mid 2007 - 15" with 2.2GHz Core 2 Duo and 4GB RAM).
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Chris Cox

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David, Official Rep

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Howdy Amir,

Did this solve your problem?
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NOUR Assali

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I have the same problem (Amir Abdelhalim )
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NOUR Assali

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Unfortunately been the work of all the solutions in the link :
http://helpx.adobe.com/photoshop/kb/t...

Did not work .. The problem still exists
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Chris Cox

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OK, now we need to see where the time is going in Photoshop to try and figure out what is causing this.

While Photoshop is idle and the CPU usage is high, could you open Activity Monitor, select the Photoshop application and click "Sample Process"? Then do the same for Fontd. The logs will be a bit long, so instead of posting them here it would be best if you could email them to David or myself (ccox [at] adobe [dot] com). Then I can try to reconstruct what the processes are actually doing.
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NOUR Assali

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I have found the solution
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NOUR Assali

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If you can try the following, in Photoshop, go to the menu Photoshop > Preferences > Performance. At the bottom right corner uncheck (remove tick mark) Use Graphics Processor, or perhaps click on the Advanced Settings button and tick/untick the first two options i.e. User Graphics Processor, or Use OpenCL then test Photoshop. Now when you turn off these options, Photoshop will slow down, but at least it will not stall or hang as it is hapening with some people.
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Chris Cox

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In that case, you have a bug in your GPU driver, but I'm not exactly sure how that could affect fontd or cause continuous CPU usage like you report.

Which machine model are you using? From earlier you said: (MPB is version 3,1 (Mid 2007 - 15" with 2.2GHz Core 2 Duo and 4GB RAM)

Which GPU? And have you turned off automatic graphics switching (if available)?
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black demon

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i have the same exact problem which i'm suffering with.. i can't find any solution online and i tried them all :(

i'm using a macbook pro i5 with 8GB of ram and mountain lion.. i started having those problems when i upgraded from lion to mountain lion :(

any solution with middle east text engine that could actually fix this? :(

Update: i believe i found the fix!!

http://helpx.adobe.com/photoshop/kb/t...

go to solution 5 and download FontTest.jsx.zip

make sure that you select middle east text engine and close photoshop then run the script you downloaded.. follow the FontTest_readme.pdf file..

when it finished it gave me 0 errors but the problem was solved!
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mamoun.diraneyya

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I have the exact problem, and I can verify that the mentioned solution solves the issue for me. Maybe it just needs to clear the font cache? because I don't see it making any difference after that step, it just checks the fonts one by one and reporting no errors.

Thanks Black Demon! You saved me hours of troubles!
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Sherif Saad

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Had this problem and after checking the above methode with my 1000+ installed fonts (took half a day) but now the problem vanished, thanks ALL !!
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MHMOOD NA

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Thanks for the help demon, this works awesomely :)
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Amir Abdelhalim

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Sorry for the delay guys! For some reason I don't get email notifications about replies here, so I didn't know there were replies before I checked now. I'll try the different solutions and get back with an answer!

Thanks a lot for your concern though =)
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black demon

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have you seen my post above you? it fixed my problem and i've been using CS6 without any problems with middle east text engine!