Photoshop: Epson Printer Profiles lost after update to Mojave

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  • Problem
  • Updated 3 weeks ago
  • Solved
  • (Edited)
I am a user of PhotoShop CC2018. I have been using an Epson 3880 Stylus Pro printer and an iMac for years. Since I have updated to Mojave I have lost all of the installed Epson Printer Profiles. In addition, I have tried to install a couple of new .icc Printer Profiles and have put them in the username/library/colorsync/profiles folder. Unfortunately, none of them show when I try to print within PhotoShop. Where have my printer profiles gone?
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Don Menges

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Posted 11 months ago

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Eric Johnson

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I called Epson and received a solution

System preferences —> Printers & Scanners —> Click Epson Stylus Pro 4900 then select Options & Supplies to see what Printer Driver is installed (9.65 is current as of 11/07/2018)  Download and install update if needed.

Select Epson Stylus Pro 4900 from left panel then delete it using the [-] key.
Add it back with the [+] key entering names if needed.  All the Epson ICC profiles should now be available.  Restart Lightroom (or Photoshop) go to the Print module and click on the ICC profile to see the menu of ICC profiles.  Press Other to see ALL the ICC profiles available and check only those you want to appear on your menu.  
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Evie Lovett

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I did this, too, for my Epson Stylus Pro 3880.  I also followed another thread and copied and pasted ICC profiles from one file in my Library (can't now remember which) to Library->ColorSync->Profiles.  The combo of doing both seemed to work.
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This worked for me on an Epson 5000 !


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Worked perfectly on my new iMac with Mojave. I moved all my stuff over from other iMac but did not get my Epson ICC profiles when I went to print with my Epson 9890.
I tried to download or move the profiles over to new computer. Your directions were the simplest solution! Hit the - sign and then the + sign to add printer back in & bingo the profiles are now there. Thanks!
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Joseph Osterbauer

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Worked great for my Epson Stylus Pro 3880 lost profiles- just deleted the printer driver with - sign and added it back in with +, all profiles were there. Thanks for the help!
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Bruce Wolfenbarger

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Worked for me also, Thank you.
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David Quiroz

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Tried recommended suggestion, the only thing that worked was reseting my printing system. 

System preferences —> Printers & Scanners —> Right click on the printers list and click "Reset Printing System" This will remove all installed printers and settings. 

After that I re-added my Epson 3880 and relaunched Photoshop and my ICC profiles were now listed.
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Ian Curcio

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This worked perfectly. Thanks!
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I was having the same problem and this fixed it - thank you!