I own a iMac and a Macbook Pro. I recently had to wipe out the Pro and re-install adobe. Since then I have not been able to save or export in any format. I've called in to tech support twice both times the had me rest some files. It was a temperory fix. I received an email wanting a sample of the work, but I am not working on anything in particular. It could be a simple text and it happens on both Photoshop and illustrator.