Elements: Missing files in catalog shared between Windows and Mac

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  • Updated 4 years ago
I switch between using Elements 12 on a Mac (Mountain Lion) and a Windows 7 machine while managing a common catalog. The catalog and media are stored on an external USB 3.0 disk drive attached to whichever machine I am using to work.

This setup works fine except that on computer #1, the Organizer “loses” media files computer #2 has worked with, and vice versa. The problem seems to be in the way Elements stores the media file location.

Example:

1. My external catalog and media drive is named “JS-Life” and assigned drive letter G: on the Windows machine.

2. File “IMG_0310.JPG” is stored in directory “2007 08 18”.

3. On the Windows machine the location seen in the Elements Organizer Information panel is “G:\2007 08 18\”.

4 Using the Mac, Elements reports the file as missing, finds it, and changes the file location to “\Volumes\JS-Life\2007 0818\”.

5. Returning to the Windows machine, the problem repeats itself and corrects the file location to use Windows-style path names.

This wouldn’t be so bad if Elements was faster reattaching missing files, but the search for the first few reconnects takes a very long time and the whole process grows longer the more work I did on the other machine. This is a major annoyance and time drain.

Looking at "volume_table" in catalog.pse12db I see two entries for the external drive:



The Windows entry on row 3 shows the correct volume serial number in decimal as assigned when the drive was formatted. The hex version is 7A85-0647. The Mac entry on row 5 shows a serial number that doesn't make sense from a Windows or Mac perspective.

Is this a bug or can I correct this issue myself?
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James Swor

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Posted 4 years ago

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