Missing AWA Dialog after a while, any ideas (may be more general)

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Hi, I have Photoshop CS6 extended and have seen two problems with it, which may well be related. I'm running 13.0.1 x64 (retail, not CC) on Windows 7 x64.

(1) After using it for a while I find I can't get into the AWA filter dialogue. When I click on it it just does the default filtering rather than bring up the dialogue, which is a pain if you want to draw some lines. The only way to fix it is to exit and restart Photoshop (which is a real pain if I have a lot of images open). It happens after a random amount of time, but it's probably happened to me 8x in the last fortnight. It might be worth mentioning that I'm also using the AWA in an Action.

(2) Earlier today I was trying to fix the edges of an image with the content aware delete tool. So I basically just magic wanded them, refined the edges and hit Del. After quite some time it stopped putting up the dialogue and just Deleted the selected content, rather than CA filling it. It started working again after a while. I've only seen this delete issue once but mention it as it sounded similar to my main issue (as the dialogue didn't appear). The AWA dialogue not appearing I've had a lot.

Note I have 16GB of RAM, wasn't running much else and it's a fairly new system and not filled with crud. I have a supported graphic card. I suspect it may be a dialogue issue rather than an AWA issue, but I'm not sure.

Support asked me to rename my settings folder but that didn't help. In fact it went wrong super-fast (I assume coincidentally, handy though)...
(i) Renamed CS6 Settings
(ii) Started CS6
(iii) Opened Image
(iv) Canvas then AWA with a line
(v) Saved
(vi) Back to Canvas in History
(vii) Clicked on AWA, no Dialogue but AWA done and effect of line seen so it used that setting.

Any ideas?
Thanks
John
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John Leslie

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Posted 5 years ago

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Chris Cox

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Check the action: if it specifies all the parameters and doesn't say to open the dialog, then the dialog should not appear.

And I guess you mean the Adaptive Wide Angle filter?

Delete only brings up the dialog on the background - on a layer it works like it always has and deletes the area (makes it transparent).
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John Leslie

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Thanks.

Yes, the Adaptive Wide Angle Filter, sorry for extreme brevity. I'm not talking about an issue in the Action, it never appears during the action, I'm talking about clicking on it in the menu. In the example given I didn't use any actions, just did what I list from starting CS6.

On the Delete I was only supposed to have the background as I was doing a quick hack while IM-ing the person I was doing it for (the image was loaded as a JPEG). It's possible I made a layer somehow (was rushing) but if so wasn't intentional. I'll happily chalk it up to that, so ignore that bit. (Perhaps I undid past that point and it started working again? Really wasn't intentional if so.)

The reply was most appreciated.

John
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Chris Cox

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OK, you were unclear, since your first message says you are using it in an action.
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John Leslie

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Sorry, I was saying that I had been using it in an Action before the problem (I did say "also" but perhaps not clear enough), in case that was relevant, as in the Action I don't get a dialogue. However I have now seen it (three times in the last hour) without running any actions after CS6 starts.
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John Leslie

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Longer version of my last failure (as I said I assume it was just chance it went wrong so quickly, often I'll go for some time):

(i) Started CS6 x64
(ii) Opened a JPEG Image
(iii) Added 20% to the Canvas size, relative
(iv) Ran the Adaptive Wide Angle Filter (AWA) from Filter menu, in the dialogue used defaults (Fisheye, 15mm, 0.81) but added a vertical line on a bent telephone pole at one edge, hit OK.
(v) Cropped out the distorted bit (missed that in the last list)
(vi) Saved for Web
(vii) Went back to Canvas in History
(viii) Clicked on AWA in Filter menu, no Dialogue but AWA done. (I think I may have been wrong originally about the line being used, I think I just got the defaults the last time I did it.)

I just repeated all of that and it worked fine (i.e. I got the dialogue in step viii), so I do think it's random as to how long I go until it happens, but I've never had it recover once it did. The last non-test time I had the issue I did keep working for some time and didn't see any other issues, I just wanted to finish the other six images I had open before restarting).

John
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John Leslie

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Ah, bonus bit of info, I just noticed the dialogue doesn't remember the vertical line I added (presumably it doesn't keep them if working okay), but the time it did it without the dialogue it really had the effect of the line in the result.

Did a test, drew the line again, did okay, went back to Open in History, hit AWA in menu and I have the problem again (clicked AWA and it just did it, no dialogue) and it did use the line as the post is straight so I did remember that correctly.

It may not always happen, but I'm on about 40% failures at the moment.

BTW as I keep hitting AWA in the menu it keeps bending the telephone pole!

Anyway, too many posts, I'll cross my fingers and hope it rings a bell.
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John Leslie

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**** Okay, I've just had it do exactly the same thing on my Notebook, which has very little in common with my desktop (for example, I haven't copied any PS config files between them), so I do think it's an issue (either I don't understand the AWA properly or it's a bug). I did exactly the same as the itemised post above, with the same image and the same result. ****