Missing serial number

  • 1
  • Problem
  • Updated 3 years ago
i have an adobe acct it wont send me password reset information to get my missing serial number for my photoshop element 6 please help its not on my cd case or box
Photo of Roxx


  • 1 Post
  • 0 Reply Likes
  • sad

Posted 3 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13621 Posts
  • 1541 Reply Likes
Hi Roxx, I looked under to account with the email address that you've used here and I don't see any registered products. Is it possible it's under a different email address?

You can work with a chat agent here to reset your password: https://helpx.adobe.com/contact.html?...