Missing serial number

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  • Problem
  • Updated 4 years ago
i have an adobe acct it wont send me password reset information to get my missing serial number for my photoshop element 6 please help its not on my cd case or box
Photo of Roxx


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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Roxx, I looked under to account with the email address that you've used here and I don't see any registered products. Is it possible it's under a different email address?

You can work with a chat agent here to reset your password: https://helpx.adobe.com/contact.html?...