Lightroom Mobile: Missing profile error message

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  • Updated 5 months ago
  • (Edited)
I got this error message while trying to edit this photo. I want to continue editing; I would happily use another profile, but when I press “continue editing” nothing happens and it won’t go away!I’m on iPhone 7+ trying to edit a photo from Canon 80D. This is the only device I have edited it on so far after I imported it on my computer yesterday. Help!
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Abigail Harris

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Posted 5 months ago

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Rikk Flohr, Official Rep

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Abigal,

Can you verify the version number of your Lightroom App? [ Gear ] > About Lightroom >
You may need to allow more time for your profile to sync up from your computer and then down from the cloud.

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Abigail Harris

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Hi, I’m on v 5.1.0. The profile shows as “missing” on desktop too. However I’m able to change the profile and continue editing on desktop, but not on mobile; the error message doesn’t go away when I press the “continue editing” button.
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Rikk Flohr, Official Rep

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Where did the file come from? I am curious how it was assigned a profile that is available on neither your desktop or your mobile device.