Lightroom CC: Missing Camera Profile warning on mobile

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Until recently I've been using Lightroom CC and established an almost flawless mobile workflow - I set up a collection with some of my favorite adjusted VSCO looks on a sample picture - I could then just copy those develop settings in LR mobile and paste them onto RAWs which I imported on the go with a card reader to my iPad / iPhone. (This was the workaround for not having my develop presets from my PC available in LR mobile).

Now yesterday I upgraded my library to Lightroom Classic CC - and: BANG - In LR mobile I now get errors all over my VSCO look pictures claiming they would be missing the camera profile. The point is: It worked perfectly until I switched my library to Lightroom Classic CC. My mobile workflow I loved now is burning in flames, since I neither can edit any of my already developed pictures in my collections, since pretty much everyone of them has a VSCO look on them, nor can I copy develop settings from my look-samples.

Will this be fixed? How can such a big backlash happen, rendering my whole library pretty much unusable on LR mobile? 

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mow

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Victoria Bampton - Lightroom Queen, Champion

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The warning is new, but the problem of missing profiles is not. Third party camera profiles have never synced to mobile, so they were just silently failing before. Now it's warning you that the result won't be identical to the desktop where your profiles are installed, so you can make an informed decision. 
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Tudor Dinica

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Unfortunately, its more than just a warning. This new update removes the VSCO profile from your photo completely, when you try to edit on mobile. Before it would do no such thing and you could edit freely on mobile, after adding the present on desktop.
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Victoria Bampton - Lightroom Queen, Champion

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Ok, let me just understand... so previously, it silently failed on mobile, so you edited the photo and it looked one way on mobile, then when you opened the photo on desktop, it silently applied the correct profile again, plus your edits that you'd done on mobile, except now they look different to how they did on mobile because the VSCO profile is being applied again now. Is that an improvement over the predictable result now? Or were you simply applying a preset on mobile and guessing what it would look like?
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Roland Kunz

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If I open the the photo after I developed in Lightroom for mobile the profil changed into adobe standard in lightroom classic. I’m really disappointed about that.
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Roland Kunz

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Thanks all for the reply of my questions
Best regards
Roland
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Tudor Dinica

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I was under the impression it wouldn’t fail at all. I’d add the preset on desktop, then make changes to only exposure, contrast, selections etc on my iPad. Again, I’d add the preset on my laptop, open lighroom on my iPad, see that the preset has been added to a photo and the changes have been synced to all my devices, and begin tuning in my iPad.
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Tudor Dinica

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Do you have any insight on when third party presets/profiles will be supported on mobile? My entire workflow depends on it — I rather not go back to a laptop.
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Victoria Bampton - Lightroom Queen, Champion

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I can't share timings I'm afraid, but Adobe staff have publicly said it's a high priority.
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Tudor Dinica

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All I needed to hear, thank you!!!
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Tudor Dinica

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Same here, Mow. This update has completely uprooted my workflow, which was the same as yours.
(Edited)
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Roland Kunz

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This reply was created from a merged topic originally titled Camera profile created with ColorChecker is missing.



The problem is that I edit images with a profile assigned, which was created with ColorChecker. When I open the image in Lightroom for mobile iPad, he does not find the profile and just knows the Adobe standard profile.
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Allen Stauffer

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Just want to chime in and add my voice here - also having the same problem, and the workflow I've been using (basic/quick edits on my desktop, finishing touches on my iPad during my train commute to/from work, and then exporting on my desktop) is broken, since it resets the profiles whenever I touch an already-edited photo on my tablet.

Oddly, I have ONE single profile from my desktop (160S - F from VSCO 7) that is somehow available in the profiles tab on my iPad, but no others.
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Michael Frye

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And I'll add my vote too - Adobe, please add support for custom profiles to the mobile version!
And I'm not sure that this has been happening all along. I've edited many photos with custom profiles on my phone, without the profile changing when I looked at the image back in Lightroom Classic.
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Ryan E. Walters

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Agreed- this is the ONE feature I need most from Mobile CC. Without it, it makes this app useless to me as I have my presets built for how I like to process my images. What's the point of being mobile if I have to rebuild it every time ....

Adobe you are so innovative- PLEASE add / fix this. This would make your programs my default choice! (Due to the inability to save presets, I'm using Darkroom on my iPhone and iPad to speed up my workflow / post processing.)
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Victoria Bampton - Lightroom Queen, Champion

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As of today's releases, you can now sync camera-specific profiles to your mobile devices. The trick is to install the Lightroom CC desktop apps and import the profiles, which will then sync up to the cloud, making them available on your mobile devices. Lightroom Classic does NOT sync these profiles up to the cloud on its own.
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mow

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Wow, this is exciting news. Glad to see you guys react on my feedback! I will test this out as soon as possible and let you now if any problems or questions to the implementation of the profile-synchronization persist.
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Fotograf Magnus Stålberg

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Will Adobe include this feature in Lightroom Classic CC as well? Or is this a step to force people to use Lightroom CC?
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Cameron Rad

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 You can have both installed.
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Victoria Bampton - Lightroom Queen, Champion

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Since Adobe announced they won't be adding new sync functionality to LR Classic, it seems unlikely they'll add syncing profiles/presets. I did a tutorial that might help you though: How do I sync my Lightroom Classic profiles & presets to the Lightroom CC mobile apps?
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Fotograf Magnus Stålberg

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That is an announcement I’ve missed. Bad and disappointing news. Killing Lightroom Classic is a fatal decision.
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Victoria Bampton - Lightroom Queen, Champion

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Oh no, not killing it. Just diverging. LR Classic is focusing on the traditional desktop based workflow, where it excels, and LRCC is focusing on a cloud-native workflow. There's more blurb here: https://www.lightroomqueen.com/the-future-of-lightroom/
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Fotograf Magnus Stålberg

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Diverging? If Adobe stops including new sync funtionality they kill Lightroom Classic, and that is of course the way they want to go. I mean, why would Adobe make Lightroom a less usable software if they wanted people to use it? The next step is to stop developing Lightroom Classic.

A modern workflow includes syncing. If Lightroom Classic cannot sync, the workflow dies. With it dies Lightroom Classic. It is really sad.
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Victoria Bampton - Lightroom Queen, Champion

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You'd be amazed how many people don't want to sync, and for those who do, LRCC will (in time) become a much better tool for that job. It's very early days yet though, so it's still lacking features that many long-time Lightroom users rely upon, so we're slightly in limbo at the moment until it catches up.
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Fotograf Magnus Stålberg

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Adobe has made a decision not to add new sync functionality to Lightroom Classic. It is their decision. They can change it, but of course they won't. Lightroom Classic is not a priority for Adobe. Everybody can see that with that announcement.

Lightroom Classic is my working tool as we speak. It ain't helping me a bit to know that Lightroom CC may be a better software in the future. Saying that there is a huge number of people that don't want to sync is rather lame. If Adobe wanted to they could continue updating sync functionality in Lightroom Classic, but they don't. They are killing that software. You don't have to pretend they're not.
(Edited)
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Victoria I followed your procedure to sync camera profiles to LR Mobile for Android, but no success!

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

I can see the camera profiles and image files in LR CC Desktop, but keep getting the Missing: 'PROFILE NAME' error message. My Samsung NotePro 12.2 Android tablet shows 'Synced and Backed up' status.

This is on a brand new Windows 10 system running latest OS version 1803. Any help is appreciated–Thank you!

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Todd Shaner, Champion

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Victoria I followed your procedure to sync camera profiles to LR Mobile for Android, but no success!

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

I can see the camera profiles and image files in LR CC Desktop, but keep getting the Missing: 'PROFILE NAME' error message. My Samsung NotePro 12.2 Android tablet shows 'Synced and Backed up' status.

This is on a brand new Windows 10 system running latest OS version 1803. Any help is appreciated–Thank you!

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Victoria Bampton - Lightroom Queen, Champion

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Ok, let's narrow it down to where they're getting lost. If you visit the web interface and go to edit one of the photos there, is the profile available?  And is the profile available for that same photo in CC desktop?
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Using the Web interface https://lightroom.adobe.com/ the profiles show a yellow triangle with ! symbol and the rollover text says "This profile is missing." The profiles are working properly in LR CC Desktop v2.0.2.

I updated LR CC for Android on my Samsung NotePro 12.2 tablet to the latest version 4.3 on the Google Play Store. The tablet now shows LR CC at v4.1R2 under 'About Lightroom CC,' but the profiles still show as missing on my tablet and the Web interface. I tried signing out and rebooting both the tablet, but the issue persists!

My tablet is running Android v5.0.2 (Jelly Bean), which is supposed to be compatible with LR CC Mobile 4.x so I don't understand why v4.3 isn't loading. 

All of these image files were originally synced to the cloud using LR Classic on my older Windows 7 system. I synced some new image files using LR Classic 8.0 on my Windows 10 system and the profiles still show as missing.....very frustrating!
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Victoria Bampton - Lightroom Queen, Champion

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I don't think 4.3 is the latest anyway. The fact they're not in the cloud likely means CC desktop hasn't finished syncing. 4.0 was the October release.
(Edited)
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It looks like Google Play Store is incorrectly showing LR CC as version 4.3 so v4.1R2 is the latest version.

Both LR CC Desktop on Windows 10 and LR CC Mobile on Android are showing as 'Synced and Backed up' when clicking on the cloud icon. LR CC Web in FireFox browser shows 'No web activity' when clicking on the cloud icon.
I have tried signing out and rebooting both the Windows 10 system and Android tablet with no change. Forgot to add that syncing is not paused.
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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Ok, we can take Android out of the equation for now, and just focus on sync from desktop to cloud. Are the missing profiles available in the Profile panel on the desktop? 

And where did the profiles come from? Which profiles?
(Edited)
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LR CC Desktop on the Windows 10 system shows all of the camera profiles and they are working properly. These are dcp camera profiles created using X-Rite's Colorchecker Passport software and some Adobe profiles that have been modified using the Adobe DNG Profile Editor (DPE). They are installed in my user folder, which contains 243 camera profiles (18.6 MB).

C:\Users\Todd\AppData\Roaming\Adobe\CameraRaw\CameraProfiles

I tried uninstalling both LR CC Desktop on the Windows 10 system and LR CC Mobile for Android on the Samsung Note Pro 12.2 WiFi (SM-P900) and deleted preferences, data cache, and image files. I reinstalled LR CC Desktop v2.0.2 and manually added the camera profiles using 'Import Profiles & Presets' with the Internet disconnected. Next I reconnected the Internet and synced the image files originally uploaded to the cloud using LR Classic. Everything works fine as already mentioned including the camera profiles. Next I reinstalled LR CC Mobile v4.1R2 on the tablet and all the image files synced properly, but I'm still get the missing profile error message.

I can't believe I'm the only one having this problem....is anyone else?
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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CC wouldn't be looking in that users location, so we can exclude that. When you import them into CC, they get placed in the Lightroom Library.lrlibrary file with the rest of your cloud data and should get synced up to the cloud from there.

So the profiles are now available in the web interface, but not yet on mobile?
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On my Windows 10 system there is no Library.lrlibrary file.
The camera profiles are only showing as NOT missing in LR CC Desktop. The LR CC Mobile on Android and Lightroom CC Web apps both show the custom profiles as missing.
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Finally after much trial & error I got the user custom camera profiles to work in both LR CC Web and Android Mobile apps. I removed ALL of the image files previously synced to the Cloud with LR Classic and LR CC Desktop and uninstalled and reinstalled both LR CC Desktop on Windows 10 and LR CC Mobile on the tablet. I also manually removed all remaining LR CC data and cache files and folders leftover after the uninstall to insure a clean reinstall. I'm not sure this is necessary, but my first attempt at an uninstall/reinstall didn't fix the issue.

It's still far from perfect! When switching to the develop panel in both LR CC Mobile for Android, and the Web app it takes about 5 seconds before the image can be adjusted (Loading Editing Tools message and spinning icon). However, LR CC Desktop is pretty speedy on my new i7-8700K six-core processor Windows 10 system! I won't being doing any image editing on the tablet or Web so not a big issue. Initially it appeared that the display profile for my wide gamut monitor wasn't being applied with over-saturated color rendering observed in the LR CC Desktop, Tablet, and Web ' Edit' mode. After working a while in all four apps (Classic, CC Desktop, Mobile, and Web) it magically started rendering perfect color! Strange, but at least now I can sync my LR Classic image files to the Cloud with proper color management. Thanks for your help Victoria!
(Edited)
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Victoria Bampton - Lightroom Queen, Champion

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For reference, the Lightroom Library.lrlibrary Windows equivalent is C: \ Users \ [your username] \ AppData \ Local \ Adobe \ Lightroom CC \ Data \
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After we discussed this I found the folder location and the camera profiles were there, but not visible on the CC Web or tablet app. My guess is it was due to a conflict using LR CC 2015 to sync image files to the cloud and then using LR CC Desktop without migrating the catalog. Don't know, but I can tell you it made my head hurt trying to figure out all of the possible data synchronization conflicts!
(Edited)
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JHANKARLO AMARO

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You can do better adobe :(
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Craig Capello

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After months of waiting, it looks like adding custom user profiles (or importing the ones created in LR CC) in LR CC mobile is still broken? Editing a raw photo synced in LR mobile still alerts "Missing Profile" to a photo that isn't available on the mobile device. Seems like an easy fix, allow importing custom profiles in the tab.

Any update Adobe? Also where is PS for the iPad?
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Victoria Bampton - Lightroom Queen, Champion

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I've just reported the missing profile warning with some standard Adobe profiles too, so I do suspect mobile isn't downloading properly.
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Jeff Stovall

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Is this still occurring? I have noticed that Lightroom CC is no longer syncing my user profiles to Lightroom mobile or web.
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Victoria Bampton - Lightroom Queen, Champion

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I deleted the mobile app and reinstalled and it's been perfect ever since. But it sounds like yours is in the opposite direction, with them not uploading from the desktop?
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Jeff Stovall

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I followed the recommendation in another forum to delete all synced data from within Lightroom Classic CC. This process worked and my custom profiles are again being synced to the cloud. The unfortunate downside is that all of my synced collections in Lightroom Classic CC were emptied. I should have "un-synced" those collections before deleting the synced data.
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Finally got some time to test again. Followed Jeff's recommendation to delete all synced data from within Lightroom Classic. Still I have no custom profiles or "develop profiles" are being synced.

Also trying the browser version for LR Classic:LR And its missing the missing custom profiles or "develop profiles".

Also confirmed missing profiles on Lightroom for iPad (4.3.0 3AF9D1).

Note to Adobe: standard profiles such as "Adobe", "B&W", "Vintage" are synced but not the custom ones I created.
(Edited)
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Jeff Stovall

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Craig, after deleting synced data, you must use the new Lightroom desktop application to sync those profiles. It wasn't clear if you did that step.
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Craig Capello

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Trying, but I don't see how in the new LR desktop to sync profiles. Going to look to see if I can find the other thread you mentioned.

Jeff, I'm having no luck. I deleted all synced data, again. Added a photo with a custom profile. Still missing. Is there a tab or preference somewhere?
(Edited)
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Please try the excellent instructions at the below link to sync your LR Classic Develop presets and Camera Profiles to the Lightroom CC ecosystem, which has been renamed simply 'Lightroom.'

https://www.lightroomqueen.com/sync-presets-profiles-lightroom-classic-mobile/

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Jeff Stovall

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Craig, Sorry I didn't see your last question. The instructions Todd linked to should get it working for you. The critical step is the File->Import Profiles within the new Lightroom desktop app. In theory, it should also sync a custom profile if used in a synced photo, but I'm not sure that always works.
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Craig Capello

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Its working.

I got some of my custom picture profiles working. Its strange how they are all there in ACR, but not available in Lightroom. Some of my ACR profiles are LUTS (cube) and some are XMP files. I got to figure this out.

But nevertheless you guys got it working. Thank you so very much.
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evikne71

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To me, this problem is still not solved. I have tried third party profiles from several suppliers. Some work, and some don't. The profiles that sync properly are of the more simple, non camera specific type (Prolost and TCP). These get automatically organized in their own folders in LR Classic and CC. 

The profiles that won't sync includes camera profiles (VSCO and RNI). In LR Classic and CC they are not organized in their own folders. The color profiles are just stored in the Profiles folder, and the B&W profiles are located in the Legacy folder. In my mobile app the Legacy folder don't even exists. 

I don't know if this is just a coincidence, but it seems that the sync problems are connected to the camera profiles in some way. I love these profiles very much, so I really hope it exists a solution that will work for me too!
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Victoria Bampton - Lightroom Queen, Champion

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This is a different issue from the original post

Please reference the new conversation here: Lightroom iOS: Legacy profiles unavailable for selection