Lightroom Mobile: No metadata included after exporting the image to the internal storage of phone

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  • Updated 7 months ago
  • (Edited)
I am a sports photographer and I use the Transfer&Tagging add-on from Sony. After I've filled in all the essential data for the agency I export the image to LR mobile für some editing. In LR mobile alle metadata is included in the image but not after expirting the image from LR mobile to my internal storage of my phone.I've tried several ways but it appears that the exporting function does delete some of the metadata during export.
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Johannes Friedl

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Posted 8 months ago

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Rikk Flohr, Official Rep

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Which client are you using? iOS or Android?
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Johannes Friedl

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Android
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Rikk Flohr, Official Rep

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Johannes Friedl

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Unfortunately not.
I only apply some minor changes to my images.
To be more precise...in the Sony add-on I fill in the following information:
- Caption/Description
- Headline*
- Creator/Photographer*
- Copyright
- Credit*
- Source*
- Titel/Object
- Special Instruction*
- Category*

After im done with this task I export the image into LR mobile for some minor adjustmemts.
And then I export the Image to my phones internal storage.
Afterwards the (*) marked information is lost.

Back at home I've checked the exported file (Sony add-on into LR mobile) on my Desktop and all the information is included in the image.

I hope that makes sense to you - sorry for my bad english :-)
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Rikk Flohr, Official Rep

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Please install Lightroom mobile 5.1 (released today) and see if you are still experiencing the issue.