Memory not being released Lightroom 7.4 Classic

  • 2
  • Problem
  • Updated 3 months ago
Hi.
I'm having major memory issues with Lr Classic v 7.4.
With Sync turned on, memory usage steadily rises for 5 minutes until it reaches 100% then Lr locks, disc thrashing starts and my machine locks up completely, with the disc continuing to thrash. The only way out is a hard reboot.
However, if I turn Sync off, memory use is virtually flat-lined at about 20% and remains constant with no increase in consumption.
The issue is constant and happens all the time with no variation in speed of memory use or result after 5 minutes.
I'm running Windows 10 with plenty of processing power, RAM and fast disc space.
I currently have a case open with Adobe but no success so far.
Any ideas very gratefully received
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David Bradbury

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  • Frustrated

Posted 3 months ago

  • 2
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ragrawal, Employee

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Hi David,

Can you please try the workaround #2 mentioned in this article https://helpx.adobe.com/lightroom/kb/issues-lightroom-classic-7-2.html and see if the problem gets resolved.

Rahul Agrawal
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David Bradbury

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Perfect answer, with very fast reply to my issue. Thank you :-)
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David Bradbury

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Hi Rahul,

Fantastic - thank you. I have run the workaround and so far so good. Memory use is running a little high at 50% in total and c. 30% used by Lr  but it is stable and remains so throughout edits etc.

Thank you so much for your help. I'll pass this on to the Adobe agent who was trying to solve my issue.

David

(Edited)