Photoshop: Always shows the size in picas, even though in preferences I have it set to show measurements /rulers in inches

  • 1
  • Question
  • Updated 4 weeks ago
  • (Edited)
When I start a new image file, it always shows the size in picas, even though in preferences I have it set to show measurements /rulers  in inches.
It's driving me nuts.
Is there a fix?
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of Brian Pierce

Brian Pierce

  • 14 Posts
  • 7 Reply Likes
Mine always seems to choose whatever I selected last time. So If I create a new doc in cm it will default to cm next time.

Create a new doc and see it that works for you
Photo of David

David, Official Rep

  • 3198 Posts
  • 506 Reply Likes
Howdy Patti -- does Brian's suggestion work for you?
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Thanks for responding.
My photoshop NEVER uses the last unit of measurements from the previous time, even if the last time I made a new image file was five minutes later. I have NEVER made a file where I set it to be in Picas, either.
Something so small can be maddening. I just finished a job where I had to make a new image file of every letter of the alphabet, so for 24 times, I had to reset it from Picas to inches.
Any other suggestions?
(Edited)
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Howdy Patti,

Believe me, workflow issues bug the CRAP out of me.  I hear you.

To set your units across the app, go to Preferences > Units and Measurements.  In all cases where the value isn't "sticky" (based on the last-used value), it should be drawn from here.  Otherwise, the setting should be sticky, based on what you last did.

If you still are having this trouble, I'd love to see it, so that I can write up a bug and get whatever you're seeing fixed.  If this solved things, then have a great day.

Thanks,
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Thank you for getting back to me with your suggestions.The problem persists.
If I copy whatever I'm working on, then do "command N" to create a new file, the screen that pops up to create a new document ALWAYS gives me the the sizes (width and height) for the new document I'm creating in pixels, and I need to change it to inches.
I'm including screenshots of my settings below the new document screenshot.Thank you for whatever help you can offer!

.
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Hi Patti,

Now I understand.  The new document you have selected is actually a dynamic "presets" that's defined in terms of pixels because it's coming from the clipboard.  You other presets, however, are in inches.

Thanks,
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
I don't know what "dynamic presets" are. The image I've copied in the example I took a screen grab of was in inches.I didn't used to have this problem! Can dynamic presets be changed to be in inches?
 
(Edited)
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
A new problem has just cropped up.When selecting an image, and copying it, if I then do a command N to make a new document, that new document is not the same size as the image I copied. It's significantly smaller (and yes, I still need to change it from pixels to inches, even though the image I've copied is in inches.)This is to be an entirely new problem.
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Howdy Patti,

Dynamic presets are those based off user info that's defined on the fly.  Creating a new document sized with what's in the clipboard would be an example.  There is a known bug with that when you do it the first time in a session, but all subsequent new files should be sized correctly.

Thanks,,
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Thanks for getting back to me.This problem is fairly recent. It hasn't always been this way.What can I do to fix it?
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Howdy Patti,

The presets are designed to have their units in some defined units for the geo/location/language.  In English, those units are always inches (yeah, even in England or Australia).  Heck, I've written bugs about those presets using inches in German or French or Spanish...!  I'm afraid it's always been this way since we introduced the new New File window.

Now, dynamically defined presets, like the size of what's on your clipboard, should present your units using what you defined in settings.

Sorry,
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Things haven't always been like this for me!For like forever, when I copy an image (command A), then do a "command n" to make a new file, it's always been the exact same size and resolution of the image I copied.It's only really recently that this has changed. I'd love to know how to make it right again. 
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Howdy Patti,

Yeah, how time flies.  You're right, what you described used to work without a problem.  During the Carbon2Cocoa effort, this bug snuck in and I haven't managed to get anyone to fix it yet.  But it's been there for a few years (it predates the new File New dialog).  The first time you create a new document based on clipboard data, the image size will be wrong.  Subsequent attempts should work fine.

Yeah, I agree, preaching to the choir here...
Thanks,
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Thank you for getting back to me.
Actually, every time I make a new file (copy the image-  "command A", then do a "command n" to make a new file), the new file is the wrong size.I was working on a project that involved me doing this 24 times, and it's really frustrating!Is there a work around?Is Adobe going to fix this? 
Photo of David

David, Official Rep

  • 3169 Posts
  • 500 Reply Likes
Howdy Patti,

Wait, you can reliably reproduce that multiple times?  Can we do a screenshare?  I would love to get this bug fixed and if you're seeing it consistently...8-) 

We're shutdown next week for the 4th, but if you're around today we can do it.  Otherwise, we can set something up after the 8th.

Thanks!
David
Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
No, sorry for the confusion.I was needing to copy images, create new files from the copies 24 times as part of a job I was working on. That's when this issue of the new files being a different size became an issue for me.
Photo of Brian Pierce

Brian Pierce

  • 14 Posts
  • 7 Reply Likes
Which version of PS are we looking at - look like an older version. I cannot re-create these issues

Photo of Patti Argoff

Patti Argoff

  • 10 Posts
  • 0 Reply Likes
Thanks for getting back to me.I'm running Photoshop CC version 20.0.5