Photoshop: Marquee Spacebar Moving - not working

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  • Updated 6 years ago
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  • (Edited)
I have photoshop cs4 and and new laptop with windows 7. When I attempt to move a marquee with the spacebar down, I almost can't. It moves maybe a few pixels and then I have to take my finger off the space bar and re-apply. Not a very acceptable solution. I've already gone over all the ideas in adobe post titled: GPU, OpenGL support | Photoshop CS4, CS5 (link: http://kb2.adobe.com/cps/404/kb404898...) to no avail. I now must leave me performance setting Enable Open GL Drawing unchecked to even use my photoshop. Is this a really really bad evil bug or is there a solution.
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Tracey Gilbert Monette

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  • frustrated

Posted 7 years ago

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Chris Cox

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So are you saying that the problem isn't there when you disable OpenGL drawing, or that some other problem made you disable OpenGL drawing until you can get updated video card drivers?
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Tracey Gilbert Monette

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My assumption was that the 2 problems may be related.

I was getting error messages for the OpenGL Drawing that were telling me to update my drivers. They ARE updated. That is also when I went through all the other steps suggested to try to be able to actually utilize the Open GL Drawing options. My photoshop won't even let me really see a document that opens unless I turn off the Open GL Drawing option. Thus, frustrating problem no.1.

From the moment I installed my psd cs4 onto my new laptop which runs windows 7, when I made a marqee through any selection option, and then, using the spacebar tried to move that marquee, in particular while drawing it, photoshop won't allow me to do this. It sticks after just a couple or so pixels. Yes, I could use my arrow keys to nudge. Yes, I could continuously hold down the space bar and then release and then hold down, etc, to continue to move my marquee bit by bit, but I have always been able to use my spacebar method before including on my old computers using Vista or Windows XP. Only Windows 7 seems to cause the problem.

I hope I've explained this a little better for you. And I sincerely hope I am able to get some help.
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Chris Cox

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So the OpenGL driver error means that the drivers still have a nasty bug. DId you update through Microsoft (mistake) or from the GPU maker's web site (much newer drivers)?

And you're describing either a problem with your mouse (thinks you let up on the button), or the video card driver (failing to draw the marching ants correctly).

My bet is on the video card driver.
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Tracey Gilbert Monette

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I'll double check that I have the latest driver from the manufacturer and then get back to you. Thanks.
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Tracey Gilbert Monette

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Okay, so I have a Radeon HD 6xxxM Series according to ATI. Actually I seem to have something called a Radeon HD 6770M and something called Mobile Intel HD Graphics when I look in my device manager on my computer. When I go to download what ATI suggests for my Radeon, a message says it won't work on my computer and I should contact my computer manufacturer (HP) to get it. Well, I already got a link from them that I installed a few weeks ago. So far this has left me nowhere. Sigh.

I plugged in a wireless mouse to try the marquee issue. With a wireless mouse plugged in it works. But with my touchpad it does not. Not sure exactly what this means but I bet you can point the direction.

Thanks,
Tracey
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Chris Cox

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Unfortunately, both mean that you need to contact HP.

Some laptops have switchable graphics - they can run the low power, low feature chip (Intel), or the high power, high quality chip (ATI). Unfortunately, I don't know exactly what it will take to install the updated drivers on your system. But you really need the drivers from Intel and ATI, not from HP (which is usually a year or so behind, almost as bad as getting drivers from MS).

But at least we've narrowed down the cause of the problems on your system to the video drivers and the touchpad.

Please let us know if you find a solution to updating the drivers -- so other users with similar systems can also benefit.
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Tracey Gilbert Monette

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Okay, I'll try to find someone in those 2 companies who can get me those drivers. And when I find a way, I'll let ya'all know. Thanks so much... I never realized that Adobe would have such quick response on trying to help me with a problem. It's much appreciated.
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UprootAtlanta

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I am also having this problem. Do I need to start a new post? I am on a Macbook Pro running CS5 extending. I draw the marquee, hit the spacebar, and nothing. It just keeps scaling without moving the registration point. I used to use this all the time and now I dont think I can live without. Please help!
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Chris Cox

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If you have the exact same problem, then there is no need for a new topic (it would be merged into this one).
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David Dobish, Senior QE Photoshop

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For Mac users we have had some success with telling people to turn off "Automatic graphics switching" in the "Energy Saver" portion of System Preferences.

Your mileage may vary but it is worth a shot.

As for the person with the HP machine. I would try to find a similiar pref in your laptop. Turn off the Intel chip if you can. NOTE: This will mean that your battery will be effected since the higher power GPU uses alot more power. Thus the reason for the two GPU's in the first place.
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Kara Rowe

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I have a Dell Inspiron 1750 Windows 7 64 bit and I'm having the same problem with CS6

I think it is Windows 7 that is the majority of the problem. I went through a lot trying to solve my space bar problem along with the Shapes tool suddenly not working and nothing at all helped.

Then after searching high & low I went to Start > All Programs > Adobe Photoshop > right clicked > selected the Troubleshoot Compatibility > and then it said something like ... did this program work on an earlier version of Windows? So, I selected Windows Vista (Service Pack 1) and then it asked me to check the program to see if it fixed the problem > (& you must lauch PS or the window/dialog box won't close) ... sure enough the Shapes tool worked again and the space bar began to function again.

I installed PS CS6 on a friends Acer w/Windows 7 64 Bit and her computer had the same problem w/the space bar. I am going to try a wireless mouse in a little while & then I'll come back to let you know if it worked. Then after than I am going to also set it back to Windows Vista and see if the space bar will work.

All my drivers are up to date. My GPU is sub par so I know that plays a role. However, my friends Acer has a great GPU.

I'll be back : )