Please tell me who to contact via email or mail. I had Photoshop Elements 4 and used it on two computers. One computer stored the pictures and catalog (drive F) . This was used to show the pictures on my TV. A second computer was used to access the pictures for editing. I simply mapped on the second computer using the same drive letter. No issues. Now upgraded to Elements 10. converted files and nothing but problems. My wife called customer support twice and was told no support for networking. Found on web your new version does not support networking. This is unacceptable. I have over 18k of pictures. Now some pictures show "online" and others "offline." Is my only choice to give up on Elements and use Window Explorer to organize files? Of course loose all the other abilities such as placing names/notes on pictures. Just very frustrated and your India? help was no help. I want to let someone in the US acknowledge this issue and hopefully it will be corrected in your next version. But most important, I have pictures on my camera that need to be downloaded and don’t know what to do with them.