Lightroom Classic: Map Module Not Working Correctly

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  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
With the latest LR Classic upgrade, older selected images fail to appear on the map. However, images imported after I upgraded from LR CC to Classic, actually do open correctly on the map. It's just the older imported images that don't. 

This isn't a fatal error for me, as the Map Module isn't that important in my workflow, but it was working fine under LR CC.

Update:
With a little more playing around with it, it seems a bit intermittent, sometimes it works, sometimes not. 

iMac late 2012, 32GB memory, OS 10.13 High Sierra, "Use Graphic Processor" on or off, doesn't matter.
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Ed Wolpov

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Posted 9 months ago

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Dave Roberts

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It works ok for me so I cannot help, sorry. I am on Mac OS latest and LR 7.
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John R. Ellis, Champion

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In Library grid view, select some of the older images and look at the Metadata panel on the right -- do they still have GPS coordinates?
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Ed Wolpov

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Yes, they still have GPS coordinates. Also, if I click on that coordinate, it goes to the right place on the map.
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Ed Wolpov

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Yes, GPS coordinates are still there. 

I'm wondering if Classic is having an issue connecting with Google Maps. Broadband is fast here, and Internet connection is working fine. I do know that there was an issue with LR CC and Google Maps recently, but that is probably unrelated to what I'm now experiencing. But then again, there is handshaking involved.
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John R. Ellis, Champion

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I've only seen a few reports of problems with LR 7's Map module on the forums, so I don't think it's system-wide, as it was some months ago when Google changed their map servers. 

One hail mary is to reset LR's preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ .  Sprinkling that magic fairy dust often fixes things when LR's user interface goes wonky, and I've given up predicting which kinds of things it might fix.
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Ed Wolpov

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Resetting LR's preferences has no affect on the problem, I get the same results.
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Alan Hartmann

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I can't tell if my old GPS coordinates were preserved, because Maps crashes with an error dialog whenever I go into Maps:  "The exception Breakpoint.  A breakpoint has been reached. (0x80000003) occurred in the application at location (0xdfd6cc7d).   Click on OK to terminate the program".  Interestingly enough, "OK" does not terminate, and I can go back to Library or Develop. 
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Alan Hartmann

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I hadn't seen that thread when I first posted, but just went through that exercise, and it doesn't have any impact -- still getting the exception dialog.
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John R. Ellis, Champion

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That's unfortunate.
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Alan Hartmann

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After rebooting the system, restarting LR it now seems to be working.  I'm suspicious that the problem may relate to LR's being busy updating the XMP sidecar files on moderately large catalog. 
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John R. Ellis, Champion

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Since LR 3, LR has been very good about updating XMP sidecars in background, even when there are thousands of updates queued up.  But it's certainly possible that something has changed in LR 7 (Classic) -- Adobe has reworked how queued up merges are handled, for instance, and how much CPU exports can take .
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Ed Wolpov

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Update #2:

My LR Classic map problem seems to have resolved itself. I suspect that there might have been a problem with the handshaking between Google and LR. This morning, all selected images now show on the map. Previously, selecting an image would sometimes display its location on the map, sometimes not. I'm back to being a happy camper!
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Smit Keniya, Employee

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Hi Ed,

I am glad that your issue has been resolved. Even we were not able to reproduce this on our end.

Thanks,
Smit
Adobe Lightroom Classic Team
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Michael Wierzbinski

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I was having a problem also. Found that Maps show when i'm in full screen mode but not in normal view.