Map Module in LR6 does not work

  • 1
  • Problem
  • Updated 5 months ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Lightroom Classic: Problem Google Maps in module "Map"

Map Module in LR6 does not work anymore sice 11/30.
I bought an update from LR5 to LR6 in September 16th of 2018, because the Map of LR5 did not work anymore. 2 Months later you switch off the Map again. The map was the only reason for me to buy a new version. Can I get my money back, because without map my LR6 has no advantage for my purposes.
Herbert
Photo of Herbert Schiefer

Herbert Schiefer

  • 4 Posts
  • 12 Reply Likes
  • very angry

Posted 5 months ago

  • 1
Photo of Jerry Syder

Jerry Syder

  • 271 Posts
  • 136 Reply Likes
That really sucks that you bought LR6 recently, only for them to switch off maps. I think this should have been communicated clearly to customers upon purchasing - https://helpx.adobe.com/lightroom/kb/map-view-no-longer-supported.html?red=a
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 1883 Posts
  • 780 Reply Likes
The problem is that Adobe did not 'switch off' anything. Google changed something in their API that makes the Lightroom 6 Map module incompatible. I'm not sure when this became known, so I'm not sure if you could have been warned when you made the purchase. The link above says "Last Published: November 30, 2018", but that doesn't mean this page was created at that date. This was known earlier, but I don't know how much earlier.

This conversation is no longer open for comments or replies.