Photoshop 20.0.1: Most functions in Edit, Image, Layer, Select and Filter grayed out for image opened from Lightroom Classic

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  • Problem
  • Updated 2 weeks ago
  • Solved
  • (Edited)
Win 10 1803, LR  8.0, I7 8700k, 64GB ram Control keys inop. Most functions in Edit, Image, Layer, Select anf Filter grayed out. Images opened directly into PS all ok. Reset prefs no help.
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Kenneth Seals

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Posted 11 months ago

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Steve Daggar

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Same issue. Tried restart. No change

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We're investigating this issue. Looks like launching Photoshop first, then launching Lightroom will force this to work correctly.

Disabling the Home Screen also works (as long as you don't work in full screen modes).
(Edited)
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Andrew Rodney

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The EULA which you still haven't read does protect Adobe from the so called and absolutely silly idea of a class action but by all means, waste your time venting and going down that rabbit hole, while the fix is already known and a software update will come soon. 

That you use LR to do a larger portion of photography doesn't answer the question, even if you are not a hobbyist, as I suspect you are, you don't have a leg to stand on with this bug legally and a quick but through read of the contract you agreed to, just to access the software, would show. I'm not saying it's not professional software whatsoever, it is, I'm saying you're probably not a professional user of that software but that's moot if and when you read the contract with Adobe you agreed upon to then launch the software. 
Have you not figured out how to bypass this bug? A bug that will, in time, be fixed?
Again, do tell us what software products you use, professionally or as a hobby that is 100% bug free. Of course, you cannot. 
Enough said. 
(Edited)
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Geoff Decker

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I mean you seem like someone who just likes to hear themselves talk but you really have a vague understanding of U.S. law when it comes to software. Also, no I am a professional based on the salary paid to do the work I do. Also, just because you request something doesn't mean I have to give it to you. You really just seem like yet another internet troll. And if you don't mean to be, I suggest altering your language. 

Also, you speak upon Adobe's behalf out of faith? Because from what I see you have no affiliation with them. So you speak as if you know but have no real connection? Kind of confused on your angle of discussion here. 

And no, nothing is bug free, but at the same point, I don't have recurring issues that Adobe seems to be having with products like Word, Capture One, Davinci Resolve, Solid Works, Blender, Excel, Madcap Flare, et ceteral, all which I use on an almost daily basis. But please, continue to berate because you really don't know any better.
Enough said. 
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Andrew Rodney

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>>I mean you seem like someone who just likes to hear themselves talk but you really have a vague understanding of U.S. law when it comes to software.
The facts bud:
https://labs.adobe.com/technologies/eula/lightroom.html
8. LIMITATION OF LIABILITY. EXCEPT FOR THE EXCLUSIVE REMEDY SET FORTH ABOVE AND AS OTHERWISE PROVIDED IN SECTION 14, IN NO EVENT WILL ADOBE OR ITS AFFILIATES OR SUPPLIERS BE LIABLE TO YOU FOR ANY LOSS, DAMAGES, CLAIMS OR COSTS WHATSOEVER INCLUDING ANY CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION, PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A THIRD PARTY, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS. THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION. ADOBE'S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES AND SUPPLIERS UNDER OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A FUNDAMENTAL OR MATERIAL BREACH OR A BREACH OF THE FUNDAMENTAL OR MATERIAL TERMS OF THIS AGREEMENT. Nothing contained in this agreement limits Adobe's liability to you in the event of death or personal injury resulting from Adobe's negligence or for the tort of deceit (fraud). Adobe is acting on behalf of its affiliates and suppliers for the purpose of disclaiming, excluding and limiting obligations, warranties and liability, but in no other respects and for no other purpose. For further information, please see the jurisdiction specific information at the end of this agreement, if any, or contact the Adobe Customer Support Department.
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Andrew Rodney

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>> Because from what I see you have no affiliation with them.

You're not looking, and thus not seeing. 

Geoff Decker:
>>I mean maybe we as a community need to find a way to calculate loss of production hours, find a lawyer, and do a class action lawsuit.<<

Class action; Ridiculous!

(Edited)
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lorri dailey

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this doesn't work for me
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Patrick Philippot

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Where are all regression tests gone, long time passing ?
Where are all regression tests gone, long time ago ?
Where are all regression tests gone ?
Developers dropped them everyone.
When will they ever learn ? Oh when will they ever learn ?



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Vic

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But Adobe has learned and is saving money. Now we, their customers are the regression testers.
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Paul Parkinson

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UPDATE UPDATE

It's buried in a reply further up the conversation so I am reposting here so everyone can take advantage of it. The fix is to go to Preferences - General settings, select Disable the Home Screen

That's it - if you Disable the Home Screen, the problem goes away and you can open LR and PS whichever way round you choose.
(Edited)
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jim feldman

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I think I know what happened during testing.  Testers turned off the home screen to speed startup.  They missed the problem.
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Patrick Philippot

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I'm afraid there are no more testers at Adobe. We are the testers.
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norvin knight

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works for me.
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Robert Frost

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The answer to this problem is simple: go to Preferences/General in Photoshop and tick the second option down - disable home screen. Problem solved! It's a new feature that has been added without realising it affected LR, but it is quite unnecessary so tick the box and it goes away and LR and PS work as usual.

Bob Frost
(Edited)
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Jon Stocker

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Good solution, thank you Robert for sharing this tip.  I question Adobe's culture of not being forthcoming about the operational procedures of these programs.  And don't get me started on the hassle of Rush being 'not compatible' when attempting to install via Creative Cloud and the hoops to jump through to diagnose and resolve this issue [hint: required win10 update to a certain version].
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Hongs

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Awesome! Thank you, Robert, you are wonderful :) This works!! 
Yi-Chen