Malware Gen:Variant.Kazy 722977 found by Bullguard anti-virus in PS update to ver 6

  • 1
  • Problem
  • Updated 3 years ago
PS update to ver 6 failed, as Bullguard foumd malware in update and stopped it. It sfound Malware: Gen:Variant.Kazy.722977. Now, no update can be done. What now has to be done to obtain the update without the malware, as this is a repeat problem with this update as shown on other reports by users?
Photo of Donald W Lang

Donald W Lang

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
What version of Photoshop are you updating?
Where did you download the update from?
And have you checked with your antivirus software provider for updates (since most of these reports turn out to be false positives, and are fixed in a few days) ?
Photo of Donald W Lang

Donald W Lang

  • 2 Posts
  • 0 Reply Likes
I was trying to update Creative Cloud Photoshop CC (2015). I tried three times and each time, I had a failure, after the malware was blocked. I updated it from the update in Creative Cloud for Photoshop.. My Bullguard was updated 2 minutes before I attempted the download. Another person reported the same problem with Bullguard, with no resolve. The only so called resolve was to setup another account and try updating again. However, that is not appropriate if there is only one email account and user name. If malware is included, we need to know what and why?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
If you downloaded it from Adobe, then it has no malware and you're seeing a false positive.

If you attempted to download it from somewhere else, then it probably has malware.
Photo of Tony Holmes

Tony Holmes

  • 1 Post
  • 0 Reply Likes
Just to add, "me 2".

I have Bullguard. I was using the Creative Cloud installer and trying to install "Photoshop CC (2015)". Bullguard says:

Infected object: swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw8-8.0/9.2.89/setup.zip

Malware: Gen:Variant.Kazy.722977
Infected process: [6784] C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe

I think its BullGuard being too enthusiastic. Possibly.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Contact BullGuard and see if they have an update to fix this false positive.