Photoshop: Email can't be sent out from Outlook 2003 while Photoshop CS5 is opened

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
  • (Edited)
Photoshop CS5 installed on a Windows 7 Enterprise 32 Bit system.
If Photoshop CS5 is opened, i can't send a new mail with an attachment out of MS Outlook 2003 with SP3. Button "Send" will not react on clicking.
If i close Photoshop, mail can be send.

For Outlook 2003 and Photoshop CS5 all Updates are installed.
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Bernhard Nemeth

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Posted 8 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
That's strange. Try this:

From Photoshop, select Edit>Preferences>Plug-ins...

Uncheck all the item checkboxes under "Extension Panels"

Restart Photoshop.

Try sending mail from Outlook.
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Bernhard Nemeth

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Jep, it works. I disabled all 3 items, restartet Photoshop and it works -> Mails can be send.

It also worked after 3 reboots :)

Thanks a million!
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Bernhard Nemeth

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Hmm... Problem occurs again. But all 3 items are still disabled. I tried to check all items, restart Photoshop, unchecked it again -> same problem.