Lightroom CC: Won't load

  • 3
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
my lightroom cc is not loading, does not want to turn on at all. 
could you help me?
Photo of magda

magda

  • 3 Posts
  • 2 Reply Likes

Posted 8 months ago

  • 3
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4125 Posts
  • 1471 Reply Likes
Ok, let's start somewhere... what operating system are you using? Has Lightroom CC ever worked on this computer?
Photo of magda

magda

  • 3 Posts
  • 2 Reply Likes
Hi, i have an iMac, and Yes i was working on lr cc for a few years. Only after upgrade new system macOS high sierra I’ve noticed this problem.
But someone advised me to download other lr classic cc and it’s working well so far.
I think it could be the new system - high sierra.
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4125 Posts
  • 1471 Reply Likes
You probably had an older version of Lightroom that wasn't compatible with High Sierra. Glad to hear you're up and running with Classic now.
Photo of magda

magda

  • 3 Posts
  • 2 Reply Likes
Thank you. Greetings from Ireland