Photoshop: Clone Stamp Tool: 'could not use the clone stamp because the area to be cloned has not been defined'

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
My clone stamp doesnt register a new sample regardless of option settings and/or resetting tools. 'could not use the clone stamp because the area to be cloned has not been defined' just keeps happening.
Really frustrating as i just gave you £900 and ive had to install it three times and still having problems.On the last install i had to restart the computer every time i changed projects just to get the mouse cursor/brush/tool selection back as a viewable object.That may be a problem again also though I havent gotten that far yet as I cant do the work I set out too.I dont mean to be teasy but dont you guys have standards you have to adhere to in terms of warranties and refunds?Im running windows 7 premium, on a compaq presario cq61.
I cant do the work I bought the software for.Please help.
Photo of dean barrett

dean barrett

  • 2 Posts
  • 0 Reply Likes
  • im crying

Posted 6 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Did you alt-click an area to define the source?

If so, then some other application or utility might be eating alt-click events, so Photoshop doesn't see them (and thinks they never happened).

>> On the last install i had to restart the computer every time i changed projects just to get the mouse cursor/brush/tool selection back as a viewable object.

That sounds like you also have a video card driver problem. Update the driver from the GPU maker's website.
Photo of dean barrett

dean barrett

  • 2 Posts
  • 0 Reply Likes
Thanks for the response,ive used photoshop a fair amount and something changed when i upgraded to the extended version rather than not knowing what i was doing.I had the 'restarting problem' with the original content install after installing 32bit and 64 versions of.I asumed the 32 bit contained system material and was needed.I then installed just the 64 bit version with the same problem so I bought the extended version hoping to resolve the problem and tried the same process of installing just to have aquired the new problem. I was hoping for a bug fix to a common problem maybe.I know my computer isnt cutting edge but it isnt archaic either.I love photoshop and have got some amazing results from it on a personal level hence my frustration.Im going to reboot my computer to factory shipment(for the fourth time) and make sure all my drivers are up to date before installing.Thank you anyway Chris.If you see a U.F.O in the near future know that my laptop has gone to a better place.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
It's not a common problem. If you're using it correctly (alt-clicking to set the source) and it doesn't work, then you have a driver or another application on your system that's eating the events.