PHOTOSHOP: Having problems on my MacPro 2014 (OpenCL)

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  • Problem
  • Updated 5 years ago
  • (Edited)
Just got the new MacPro and photoshop does not seem to like it. It has crashed every time I try and render a smart sharpen on a video file, please help asap.
Photo of Nicholas Weiland

Nicholas Weiland

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Posted 5 years ago

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Photo of Adam Jerugim

Adam Jerugim, Employee

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Official Response
Hi Nicolas.

We've been debugging this specific crash over the past few days, and it appears there's a problem specific to new MacPro systems with OCL and the Smart Sharpen filter. To avoid the crashes for now you can disable OpenCL from the Advanced GPU settings in the photoshop performance preferences.

We're working on getting this resolved ASAP.

Thanks,
Adam