QuickLook (MacOS 10.7.4) doesn't show contents or icon for some PSD files

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  • Updated 3 years ago
  • (Edited)
I have a mac pro-3.33 Ghz 6-Core running OSX 10.7.4 with 32GB of ram. Just downloaded PS CS6 (13.0 X64) and tried the Export. Data Set as Files... The files seem to be ok, the thumbnails are displayed properly in the finder however when I try "QuicklooK" (space bar) it is just blank. My original files are ok since I did the same procedure with PS CS5 and they work fine.

My preferences are set as follows: Image Previews set to Always Save with Icon and Windows Thumbnail selected. Maximize PSD and PSB File Compatibility set "Always".

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Ivan Gonzalez

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Posted 6 years ago

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Chris Cox

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If the files and thumbnails display, then something is going wrong with QuickLook, and you'll have to ask Apple about that. QuickLook should show an icon even if it can't understand the file type.
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Ivan Gonzalez

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I think Quicklook (apple) is not the problem, I actually believe PS6 is not creating the flatten-image which is hidden in the psd file when the PSD is created with the
"Export-Data Set as Files" with PS6. If you want I can eMail one of the files for you to take a look at it.

I did open one of the files with PS6 after I created them and did a "save as" then Quicklook worked fine
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Chris Cox

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Hmm, if the file was saved without maximize compatibility - that could do it. (since Apple doesn't know how to read layer data)

Export Data Sets should be obeying the max compatibility preference - but it sounds like it might not be.

We'll have to investigate further.
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Ivan Gonzalez

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Definitely PS6 "Export-Data Set as Files" is not creating the preview-image I just took a snapshot of the folder with the files created with CS5 and CS6 and you can clearly see that the ones created with CS6 are smaller than the ones form CS5.

As you can see the files on top were created with CS6 and they are 900+ KB vs the ones created with CS5 that are 1.6 MB. Now look at the file which is 1.3 MB this one is the one I mentioned before that after it was created with "Export-Data Set as Files" the I opened and saved with "save as" there you can see the size went from 900+ KB to 1.3 MB because it now includes the preview.

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Chris Cox

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Alright, that does sound like a possible bug.
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Sherle Curtice

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I've got this same bug using CC2014 on OSX 10.10.1. Any ideas? It makes the exported dataset files nearly useless until I go and do manual work on them - and even then I have to do a Save As, as a basic Save won't add the information that's needed to get thumbnails/QuickLook/Preview to work.

Replication procedure:
1) Set your default photoshop save to Maximize Compatibility.
2) Create a Photoshop file that uses Variables.
3) Create at least 1 Data Set using those Variables.
4) Export the Data Sets as Files.
5) Observe the resulting files with Finder's thumbnail view, QuickLook, and/or Preview. If the files show as a blank solid white, then you've observed the bug, if they shows the contents of your design with the expected replacements then the bug is fixed.