Mac from a PC

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  • Updated 8 years ago

This conversation has been merged. Please reference the main conversation: Can I exchange my Windows PC license for a Mac License (or vice versa)?

I have transitioned to a Mac from a PC. My Photoshop Elements is now useless. Why can't I use what I purchased on my Mac? From what I understand, there are other Adobe products that can be used in both formats. I would like to install Elements on my Mac and purchase Lightbox to go with it, but no dice. This makes me seriously angry!!
Photo of Peggy Stockford

Peggy Stockford

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Posted 8 years ago

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Photo of David B

David B, Official Rep

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Hi Peggy,

Sorry for your frustration. Although many of our products have both a Windows and Mac version, the differences between the two operating systems themselves require that there be a different versions of the software for them. All products versions are sold separately with the exception of Lightroom, which includes both versions when you buy it. I would recommend contacting our sales department regarding what options are available now that you've switched. They can be reached at 800-585-0774 Monday-Friday 6am-7pm (Pacific Time).