MAC 5.1 File Open wont work after Mavericks upgrade.

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  • Updated 5 years ago
1) Operating System: MAC 10.9 Mavericks

2) Photoshop Version: 5.1

3) Problem:

* FILE>OPEN selection from the dropdown menu in the upper left Task Bar of the Graphical User Interface will not work.

- Problem Description:

* Selecting FILE>OPEN presents an error box with the message "Could not complete your request because of a program error."

4) Trouble Shooting:

- Fully reinstalled photoshop.

- Fully updated photoshop.

- Updated the computers version of Java (Java 7 Update 45).

- Adjusted the security settings for the operating system.

5) Misc Information

- I just purchased this Photoshop and registered with it a week ago but was told it is not supported by Adobe in chat anymore.
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Janea Smith

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Posted 5 years ago

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