LRCC can't find internal HD when importing photos

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  • Problem
  • Updated 2 years ago
  • (Edited)
Hey all. I've noticed this on many occasions: I insert memory card, LR goes to the Import Module (or doesn't--I often have to get there manually despite having it set to open automatically. That's for another post), and on the right under Destination all my HDs show up BUT there aren't any folders of any type in the Mac HD dropdown. I can---and have---imported to one of the other HDs and dragged the folder to where I'd like it to live, but it shouldn't work like that...Mid 2010 iMac, El Capitan (it would do this in Mavericks as well). LRCC is up to date.
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Matthew Zory

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  • frustrated

Posted 2 years ago

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Rikk Flohr, Official Rep

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Matthew, my first recommendation would be to perform a preference reset and see if your hard drive folders reappear. 

Close Lightroom. Hold down [Opt]+[Shift] and restart Lightroom. Overwrite the preferences when prompted. Close Lightroom. Restart your computer.  Open Lightroom again. Does the Macintosh HD drive now show folders?
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Matthew Zory

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Hi Rikk and thanks for the reply. Often what I've done is restart LR and it does sort itself out---which is what I did a few days back. Tonight I'll try that overwrite process you're suggesting. Thanks.