Lightroom: Mac OSX Lion and Spaces issue on refreshing screen when returning to LR

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  • Updated 7 years ago
  • (Edited)
I run LR 3.4.1 under Mac OSX 10.7.3 and use OSX spaces. When I navigate away to another space and then back to LR, some of the LR panels aren't refreshed and show up as blank. Clicking on then causes a refresh and they appear. Was OK prior to Lion.
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Dennis Govoni

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you reported this issue to Apple? If it worked prior to Lion, they may have broke Spaces in Lion.
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Dennis Govoni

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No other application shows this problem (including Photoshop CS5). So why should I report this to Apple just now? How about some due diligence from Adobe? Can you replicate this? Why is it only occurring with LR? I can see this turning into the typical "He said, she said" finger pointing.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Dennis, why the hostility? We are taking a look at it. I'm just asking if you also reported it to Apple as well. The fact that it worked prior to Lion indicates the problem is likely on that side of the fence. Why wouldn't you want to report it to them as well?
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Dennis Govoni

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No hostility intended but you didn't mention you were looking at it; it seemed you wanted me to just go to Apple for a resolution. I thought I would try the logical place first.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sure. No problem.

I can't seem to reproduce offhand - but I may have something different in my setup for spaces/launchpad, Lightroom module/view, or it may be graphics card related.

Can you post a screen shot of what you're seeing and more detailed steps to reproduce?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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(a video capture (via YouTube or other) would probably be ideal)
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Dennis Govoni

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK, if I'm following you correctly, it looks like the filmstrip area of the Library module is the part that doesn't draw correctly. Is that the only panel that doesn't update when switching Spaces?
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Dennis Govoni

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I thought of the graphics card, but it happens on my laptop, too which has a different (embedded) GPU
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Dennis Govoni

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Maybe related, but when you first start LR and go to the develop module, there is a lot of screen flashing before it settles down.

Sometimes All the panels are black (except main image in center)., other times it's none or 1 or 2. It's very random. The image itself, is always visible so it's working correctly. It seems to be the left/right and filmstrip panels that show this. Here's one with filmstrip and left panel.

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. And then in terms of the switching, are you using the standard keyboard shortcuts, or hot corners with the mouse, or something different?
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Dennis Govoni

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And now the right panel. Very strange
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Ahh. I figured out the secret sauce. I have to click on the OS X Dock specifically to select the app and cause the space to switch. I'll show the engineers.
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Dennis Govoni

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I have used and mostly just select the app by clicking on the dock icon.

It's not impacting any work, so I would say maybe just let engineering see this and maybe they have some idea. Quite possibly an issue between LR and Spaces (we know how "perfect" Apple code is... ;) ). If I saw this with any other app I use (and there are plenty), I would go directly to Apple, but I'm pretty sure having dealt with them in the past they would say it seems isolated to one 3rd party app and go there first.
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Dennis Govoni

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Well, there you have it. thanks.
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Dennis Govoni

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Having been an engineer, and I won't assume this is correct, but by clicking on the dock icon some "Apple/UNIX event" is triggered and the space is switched and then I would think the App has to be notified (waiting on an event) and then it does something like a refresh, but that depends on how Apple implemented their events,
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks. We'll work with 'em to try and get it straightened out between us. It appears that using the keyboard shortcuts "Ctrl + rightarrow/leftarrow" is another workaround besides tickling the blank panel.
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Butch_M

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I have experienced this problem as well ... I thought it could have been caused by my machine's lack of RAM ... it is maxed out at 3GB and I thought I may be over taxing the system ... This happens in both Lr3.6 and Lr4b

I did discover that switching using the dock or the Command+Tab application switcher shortcut this happened quite often ... with different panels going blank at various times. If I click on an image or thumbnail ... the missing panels re-draw correctly ...

If I use the two-finger swipe to switch between spaces on the magic mouse ... the problem never arises.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yup. It's not RAM related. It's something to do with the way that OS X treats windows during app/space switching. Whether you click on the dock, or use a keyboard shortcut to switch apps/spaces, the OS should render/update windows consistently. Not sure why it's working correctly one way, and not the other. Like I said, we'll need to work with Apple to try and get it sorted out.
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Dennis Govoni

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@Butch_m - not ram related. Happens on 4GB and 8GB systems I have. I think they have the data to look into this now.
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Butch_M

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Yeah ... After seeing this thread, I now know it was not RAM related ... just thought it might be helpful to chime in my experience ... sorry to have intruded ..
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Dennis Govoni

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Not an intrusion. Glad someone else noticed this. Gives more credibility to the issue. Thanks.