Lightroom: Navigator preview pane shows wrong photo

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  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
In Lightroom 5 sometimes the Navigator preview pane display gets stuck on a different photo than what I'm working on in the develop module. I haven't managed to figure out when in happens specifically, but I notice it once every few working sessions.
Thanks, David
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David Creswell

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Posted 6 years ago

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Ian Grainger

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Yes, I've noticed this too. It can be most frustrating! Switching back to the Library module usually fixes it!
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Lee

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This happens to me also, only in Develop mode. In Library mode it shows the correct image.
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T W

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In Lightroom 5.0 and Lightroom 5.2 RC, while in the Develop module, when you hover over a photo in the filmstrip other than the one currently active, the preview in the Navigator panel changes to the photo the mouse pointer is hovering over, which is what's expected. But if you move the mouse pointer very quickly to any other panel, the Navigator preview doesn't revert back to the currently active photo as you would expect it to.

This problem also occurs in the Library module when you move the mouse pointer very quickly to the panels on the right-hand side (Histogram, Quick Develop, etc.).

If you switch between the Develop and Library modules, the Navigator preview may or may not revert to the currently active photo, depending on where your mouse pointer is.

When I try this in Lightroom 4, this problem does not occur.

Running on Win 7 64-bit.
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captainzeb

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This happens under LR 5.2. Very disappointing. Going back and forth between Develop and Library doesn't always fix it. I have seen this in some previous versions as well. Too bad that Adobe can't fix it for good.
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Patrice Latrace

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Bonjour à tous, Hi to all !
je dispose de cette version depuis hier , j'ai constaté la même chose que vous, mais je mettais cette question sous la cause de mon inexpérience
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Vincent Milum Jr

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This happens ALL THE TIME in 5.0 and 5.2. This is even more extremely annoying when you use the preview window as a way to navigate around an image while zoomed in, since you have no idea what you're even clicking on!
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Maria Hiles

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I've noticed this too - sometimes moving to another image and back fixes, sometimes I need to restart. The Navigator preview pane also sometimes stops showing the preset previews when you hover across the preset names. This happened in 5.0 and still in 5.2.
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Jessy Lu

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I think I might have found a workaround for this issue. When preview image is stuck in Develop module, I simply selected a different image using the Filmstrip panel at the bottom of the the screen while in Develop module. Could have been a fluke, let me know if it works for you!
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captainzeb

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Thanks for suggesting this workaround -- it works for me!

Is there a way to move the filmstrip to the second screen? I'd like to do this until such time as Adobe permanently fixes the Navigator issue.
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Rikk Flohr, Champion

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Hey everyone, a quick question - are you still seeing the wrong image in the Navigator panel when you are in Develop module?
if so, What version of Lightroom are you using?
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Vincent Milum Jr

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Yes, the problem is still there. I can reproduce it on every public build of LR5 from the 5.0 beta through the recently released 5.6.
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Rikk Flohr, Champion

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Can you write me a specific set of steps so that I can attempt to reproduce? Which OS do you use?
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Vincent Milum Jr

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Windows 7 x64 Pro.

The steps? Specific mouse gestures. Would take too long to write up a detailed enough explanation though, which is why I've offered in the past to speak directly.

The TLDR: LR doesn't properly track mouse movements from one UI element to another and sometimes thinks the mouse is still hovering over the previous element still, when it isnt. (this also causes a bug where the mouse cursor is wrong, such as showing a "resize" cursor instead of the default "pointer" cursor over the "Folders" panel)
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Rikk Flohr, Champion

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Well, until I can duplicate it there isn't a lot I can do to help. I run Win 7 64 in my production studio and don't see this happen. I did many versions ago but it was fixed and never came back.

If you can get me some steps to try, I would appreciate it.
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Vincent Milum Jr

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The offer is still available for me to give live demonstrations via something like G+ Hangouts with a detailed explanation as to what is going on. ;)

But yeah, from recent testing I've more or less confirmed that it is a bug in the mouse tracking code, and can now consistently reproduce it 100% of the time with some specific mouse gestures.
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Pete Green, Customer Advocate

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What if you change this preference, does that help the behavior become more manageable?



Regards,
Pete
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Vincent Milum Jr

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Well, yeah, that "fixes" it, because mouse tracking is the issue to begin with. Disabling the mouse tracking of course makes the issue disappear. But that doesn't solve the issue, that only hides one symptom (that being the preview panel). There are OTHER issues with mouse tracking within LR, too.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Vincent, I sent you an email to either get a video of how to repro or do a screen share. Let me know if you got it.
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Christopher Weber

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This worked for my purposes. I can't speak for the others, but I appreciate your help in solving my problem. Thanks
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JEFF VAN TINE

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Works for me on my Win7 cc2015 also, although disturbing that I don't have the problem in LR4 when the same checkbox is checked. Was worried that it was another symptom related to the long standing issues with AMD video card drivers.
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David Creswell

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Pete,

It certainly can be turned off if you remove the check for that, but that eliminates the mouse-over functionality. It's not consistent, but happens quite frequently, now in LR CC 2015

David
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Rob Gordon

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This reply was created from a merged topic originally titled Navigator does not match Image.

Hi
I have an issue where the image in the navigator does not match the image I am looking at. Even if I click on a diff thumbnail the image updates but not the image in the navigator. I therefore cannot get an Idea of what an image will look like when I scroll over a preset.
Please help.
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Rob Davis

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I can't believe this still hasn't been fixed. Last week I decided to clean install Yosemite. Nothing to do with trying to get rid of this bug! I clean installed Yosemite by formatting the hard drive first. The first thing I did after setup completed was to reinstall Lightroom 5.7 to see if this bug was indeed a bug or something particular to my hardware and software. Well the preview bug showed itself within minutes! Also the same in Lightroom 6.

Certainly lots of people have reported this issue. I've had it now for two years and it's very annoying.
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KevetS

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Yep! I also have the same problem with LR 6.01 in Win 7. I've used LR since day one, and never had this problem with previous versions.
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captainzeb

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It is broken in the latest version of LR and has been annoying me since version 4 at least.
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captainzeb

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When I clicked on an image in the filmstrip at the bottom of my primary display, it showed up in the navigator. Is that workaround for when the navigator goes off the rails? I shouldn't have to, in my opinion, as clicking on the grid in the secondary display should always update the navigator.
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Vincent Milum Jr

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As listed above from the one screen shot and accompanying comments, Adobe *KNOWS* what the issue is. I had a one-on-one video session with one of the production managers at Adobe LAST YEAR, and this has yet to be fixed, even with a major point-0 release.

When you use your mouse to hover over images in the thumb strip, it shows up in the preview pane. When your mouse leaves the thumb strip, it is SUPPOSED to revert to the currently selected image. The problem is that they are not properly tracking "Mouse Out" event (when the mouse cursor leaves a particular area within an application's visual UI)

This should be quite well documented by now. Like I said, I even had a one-on-one session where I showed them exactly this, and explained in quite detail how it happens. I also showed OTHER examples of Lightroom not properly following mouse-out commands (cursor showing up as the wrong icon in various parts of the application)

If this frustrates you too when trying to work, simply run your mouse cursor over the thumb strip again, and then out. Continue to do this until the preview pane goes back to normal.... or... ya'know... Adobe applies a very VERY simple fix.

The actual fix if they decide to implement it: Store the target object under the mouse as a reference in a variable. Upon every mouse-move command received, test the new target against the saved one. If it changes, manually fire an internal mouse-out event. This bug should have been fixed in an afternoon in a single sitting by even a junior dev, it is that freaggin simple.

Really, this just shows how little Adobe cares right now about actual user experience, yet cares more about DRM. Look at the new shiny DRM in Lightroom CC that failed for everyone on day-one of release. How much time, money, energy, and effort did various developers and sys admins put in to making that new DRM, yet no effort so far into fixing this very simple bug? And I bring up the topic of UX because of this: the bug in question is a UX bug. It directly hinders the user experience. And the inclusion of more DRM added to the UX frustrations. We were promised quicker fixes with the CC model, but instead we're just left with bugs that persist for years (I have other documented ones that have lasted this long too)
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ivan.planinar

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This reply was created from a merged topic originally titled LightRoom 5.x Navigator preview stuck on the old/past image.

This is the same bug that had been supposedly fixed in LR4, but still occurs in all 5.x versions that I've tried. And I've tried them all.

Basically, the preview screen of Navigator sometimes shows the image that's not current with the selected one. The only solution so far is to restart the program.

Here's my screenshot of the problem:
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Carole Smith

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This reply was created from a merged topic originally titled Error in Lightroom Navigator.

When using Lightroom CC sometimes my navigator shows the wrong image to the one I am working on! I can still click on the navigator to move around the screen, but I have to click on the wrong image!
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Michael

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Had this issue for quite a while. Glad it is not caused by my setup. Mac Mavericks and LR 5.7. So what is the solution to incompetent corporations? Fire the president? I guess if a hedge fund manager with millions of shares called and demanded a fix that would get their attention.
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Paul Plak

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This reply was created from a merged topic originally titled Lightroom CC 2015: Navigator view will update based on mouse over, not mouse clic....

BUG REPORT LightRoom :navigator window will display a different photo in the navigator window than the selected photo. This will happen when selecting a graduated ND filter, and erasing parts of it in zoom 1:1 view. the navigator will then show the view from another photo from the series, being the last one the mouse did fly over in the "negative" strip. Moving the "active" window within the navigator is still possible, but the display of the navigator window being wrong, it's kind of weird and difficult to know where you are. Restoring to FIT view does not restore the navigator view. Selecting another negative will refresh the navigator, but the "mouse over" will still trigger the navigator view to refresh to the negative being hovered on, without any mouse click needing to be activated.
Paul
Lightroom version: CC 2015.1.1 [ 1032027 ]
License: Creative Cloud
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2,3 GHz
Built-in memory: 24573,5 MB
Real memory available to Lightroom: 24573,5 MB
Real memory used by Lightroom: 1930,7 MB (7,8%)
Virtual memory used by Lightroom: 1902,6 MB
Memory cache size: 0,0 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2
System DPI setting: 96 DPI
Desktop composition enabled: No
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
Quadro 4000/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 353.06
Renderer: Quadro 4000/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: D:\_Paul\Adobe\Lightroom\Catalog\PPL_2013\PPL_2013-2-2.lrcat
Settings Folder: C:\Users\Paul\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) DxO OpticsPro 10
4) DxO OpticsPro 10 Importer
5) Export to Photomatix Pro
6) Facebook
7) Flickr
8) HDR Efex Pro 2
9) Leica Tether Plugin
10) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
D
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Richard Doyle

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I also have this problem with the latest standalone version of Lightroom 6, 6.3

I think I have noticed this before, but I have really noticed it lately. I upgraded to v6 I think 3+- months ago, but it's just in the past week when I have really noticed it. The only thing I can think of that I've done differently is that just within the past week, I have tried for the first time LR's HDR feature. But, the problem seems to happen on other than just HDR images.

When this happens, which is very often, the incorrect image shows up in the Navigator panel. Further, the file name, above the film-strip, is the name of the file in Navigator, not the one you are working on.

I can move the mouse cursor to the image I'm working on and enlarge it, but that does not fix the problem in the Navigator panel. What usually "fixes" it is if I move the mouse cursor through the film strip again. But, once in awhile, that doesn't even work, and the "fix" is when I click on the correct image in the film strip.

I did just upgrade to 6.3 last night, and the problem still exists.

I have temporarily "fixed" the problem by going into Edit/Preferences and unchecking the box that says "Show Photo in Navigator Upon Mouse-Over."

For me, the worse problem is not seeing the incorrect image in Navigator; it is seeing the incorrect file name above the film-strip.
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ivan.planinar

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Over 2 years old bug STILL not being fixed and STILL overlooked by LR team.
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andrew

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Yeah this problem has been a thing for a looooong time
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ivan.planinar

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This reply was created from a merged topic originally titled Navigator preview bug.

Okay so, again, this bug is ~4 years old, STILL not being fixed in the latest CC.

This bug doesn't happen every time but when it does, looks like this:


What this example shows is - the image selected in the Grid and shown in the editor is not the same as in Navigator's preview window! This also means that trying preset previews is not possible. Selecting any other image in the Grid does not fix the Navigator, nor does preset selecting. Stuck thumbnail image remains.

The solution to reset the Navigator is to turn on the Filmstrip and then hover/select the thumbnails. It does the trick, but is awkward and certainly not useful for all of us that use the Grid.

Can you please fix it this year - 2016?
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Michael West

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Syncing an entire folder full of files develop  settings...and then Un syncing them ..just worked for me!  The Navigation in Develop Mode is  now mirror the file chosen 

he that works for eveybody!