LR 5 and PSE 11 on Windows 8.1 on my laptop won't print to my Canon printer (driver needed cleaning)

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  • Updated 5 years ago
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  • (Edited)
I have PS Lightroom 5.3 running on Windows. On Windows 7 it ran fine on Windows 8.1 it runs even more quickly! However, it will not now print to my Canon MP610 (latest driver installed). It requests me to allow bidirectional communication in the printer properties but there is no such item in the printer software. Same for PSE11. All other applications, e.g. MS Office, Xara, Page Plus work fine. I would welcome your comments. Thank you.
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Desmond Towers

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Posted 5 years ago

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Desmond Towers

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I can now answer my own question. I ran a Cleaner app through my system in case any accumulated junk in Windows 7 was interfering with 8.1.
Printer now works as before without any settings being changed. No other steps have been taken.
I can't explain what happened but both LR5 and PSE11 now working a printing fine.