LR 5 and PS won't connect to internet - BUT I AM CONNECTED.

  • 1
  • Question
  • Updated 5 years ago
LR 5 says I'm not connected to the internet. When I try to upload to photosharing site or check for updates I get the response below. But I am connected to the internet. I've fixed the firewall to enable lightroom5.exe for all traffic. Photoshop also fails when checking for updates. I use Win 7 64 os This is the message I get:


Thanks for any help. Every other app on my system connects to the internet including Adobe Acrobat Pro.
Alan
Photo of Alan Kushnir

Alan Kushnir

  • 2 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 812 Reply Likes
First, make sure you don't have adobe.com mapped to something wrong in your hosts file.

Then double check that your firewall and security software isn't interfering.