LR 5 and PS won't connect to internet - BUT I AM CONNECTED.

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  • Updated 6 years ago
LR 5 says I'm not connected to the internet. When I try to upload to photosharing site or check for updates I get the response below. But I am connected to the internet. I've fixed the firewall to enable lightroom5.exe for all traffic. Photoshop also fails when checking for updates. I use Win 7 64 os This is the message I get:

Thanks for any help. Every other app on my system connects to the internet including Adobe Acrobat Pro.
Photo of Alan Kushnir

Alan Kushnir

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Posted 6 years ago

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Photo of Chris Cox

Chris Cox

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First, make sure you don't have mapped to something wrong in your hosts file.

Then double check that your firewall and security software isn't interfering.