Lightroom: LR 4.2 - Tethering failure with various Canon Cameras - MAC OS 10.8.2

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  • Problem
  • Updated 6 years ago
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Lightroom: No longer able to tether in LR 4.2

PROBLEM:
Tethering does not work properly with various Canon Cameras.
Personal experience with the 5D3 not working.

Complaint Thread here: http://forums.adobe.com/message/47580...

Cameras connect to LR, but fail to import images into the computer, software hangs. Unusable.

This software was released in March, It is October.
This is unacceptable, why do we still have these problems?

—————————————————————
TEMP WORKAROUND SOLUTION:
Tether through Apple Aperture, enable a watched auto import folder in LR
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James Kachan

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  • unimpressed, angry, annoyed.

Posted 6 years ago

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Chris Cox

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The tethering in Lightroom is dependent on the libraries from the camera maker.

Aperture doesn't use the camera maker's libraries (which has it's own problems).
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James Kachan

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This is true.
However, Apple aperture also does work though,
...so perhaps there is something to that.

Every OS build, new camera, new software; things get broken. I've lost track of how many times things like this have happened.
It's 2012, tethering should not be the issue that it is, it is such a fundamental thing.

The core of this issue is connected to a larger problem that stems from broken communication/partnership between camera manufacturer, computer operating system/hardware, and software that interface the two.

Since Adobe is the in-between connection, perhaps it would be good if Adobe took a stronger initiative to work closer with the Camera makers and Apple/Microsoft to ensure things work successfully, and to convince them of the value Adobe's products bring to both of their hardware sides of things. I know from personal experience and conversations with photographers how new hardware and software is not bought but waited on for support, or flipped for something else based solely on it's usability. A fancy computer or a fancy camera are purchased to be used by professionals because of the software that allows them to be used; software gives the hardware purpose.

In any open system, things get messy. Tighter control between app development and hardware is key. (think Apple and iOS, Phaseone and CaptureONE, and interestingly —Hasselblad + Adobe's partnership)

Without doubt Canon drags their feet to frustrating degrees and Apple is secretive when it comes to product development and advancement. However I'm sure more can be done between these 3 companies that all share the same user base.

I think we can all agree that these issues really shouldn't be here, so, perhaps some new approaches are in order.
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Chris Cox

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True, you would think that the camera makers would have their libraries ready for release along with the camera - but that is not always the case. And even once released, they frequently have bugs that need to be fixed or worked around.

Yes, we would love more communication and cooperation from the camera makers. Please let them know that you would value that cooperation.
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James Kachan

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Canon is a massive, and mostly faceless company that doesn't take the consideration to provide a communication system like Adobe does.

Perhaps you could direct us where the appropriate channels are to contact about these issues.

The SDK (software developer kit) info seems to be here:
http://www.usa.canon.com/cusa/consume...

However, perhaps there are some email contacts/forums that I am unfamiliar with.

Also, are these issues only related to the Mac side of things?
or is the problem more so related to Canon?