LR 4.2 download and install won't work

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  • Problem
  • Updated 6 years ago
I have downloaded the 751MB three time, not a small feat, and when I try to install and it attempts to extract, I get the message seen in the attached file. BAsicall cannot extract. I have spent already about three hours on this.
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garylittle

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on?

What browser are you using?

Is this the link you're downloading from?

http://www.adobe.com/support/download...
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garylittle

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I am sorry I did not include the basic information. I have a Win64 OS and am using Firefox 15.0.1 download. I tried to download form the LR "Updates" link and also the Adobe link.
Both did the same thing, I have 16gb ram

It should be worth noting that I have tried THREE times.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Win 64? You mean Windows XP 64bit? Vista 64bit? Or Windows 7 64bit?

A user found a solution here:

http://forums.adobe.com/message/4446321
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garylittle

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Is it CLEAR I have Windows 7 64 I have LR 64bit I have 16 gb ram (not that LR does anything with that amount of RAM)