Lightroom: LR 4.1 RC, Flickr publishing broken

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  • Updated 7 years ago
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  • (Edited)
With LR 4.1 RC, the Flickr publisher seems to be broken. I added 2 new photos to a collection today after updating to the 4.1 RC, and tried to publish, but I get an error message: "Can't update this collection. An internal error has occurred: Invalid at the top level of the document."

Publishing the same collection (without the 2 new images) worked fine yesterday in 4.0 before the RC update. Closing and re-starting LR did not solve the issue. Running Vista x64 SP2 with all updates and 64-bit LR installed.
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Chris Bope

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Posted 8 years ago

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Tyler Shaw

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create a new Flickr publishing profile. Simply editing the existing profile will not work with this release candidate. if that doesn't work then uninstall and reinstall v4.0.
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brian brains

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Creating a new profile worked for me with LR4.1
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Gennady Kotliar

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yes deleting the service and creating the profile worked (4.1RC). but then you lose all the connections between your previously exported sets... that sux!
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Tyler Shaw

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Dont delete the non-working service. It may end up working in the final release. just create the new one until a final update is released.
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rhaque

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This issue has been fixed in Lightroom 4.1 RC 2 - http://labs.adobe.com/technologies/li...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Correct. This is fixed in Lightroom 4.1 RC 2:

http://labs.adobe.com/technologies/li...
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Kurt Butzin

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It fixed the problem on my system. Go into Flickr and revoke the authorization for LR. When you restart lr and publish it should ask you to authentiate in Flicker again.
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Archie Macintosh

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@Kurt < Thanks. Fixed now.
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Paul

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How do we get informed about new releases?

I happen to be at this email-list about LR4.1RC and that is how I got informed.

Is there any other way, do you email owners of LR when there is a new version? I'm scared that I might once miss the boat when I'm out of the office...actually working.

Thanks for fixing Flickr uploads.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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When 4.1 is officially released, you will get a notice when you run Lightroom.
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Stein Arne Jensen

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I upgraded my LR 3,6 and what I downloaded was a LR version called 4,1 for Windows (July 20th).
Stéphane LeDauphin commented a month ago about Carriage Return killing LR4 export to Flickr - well this is still the same problem today!

A can't believe this is happening! I waited a really long time before upgrading in order to avoid all initial problems with the version - and then I get a piece of software that requires me to remove all Carriage Returns from my image captions if I want to update my old photos - which is exactly what LR4 recommends you to do!

... and since I allowed LR4 to change the LR3,6 database instead of creating a new - I have similar problems with LR 3,6. No upload possible.

When can we expect a fix for this?
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Denis de Gannes

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OK my problem with publishing to Flickr is fixed in LR 4.1 RC. Thanks Adobe.
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Stéphane LeDauphin

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Cariage Return kill LR4.1RC2 export to Flickr.
Work fine in LR3.x

Stéphane
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Mark Moore

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This problem still exists in the 4.1 final release (under MacOS 10.7.4). The cause and symptoms are the same (replace a photograph previously uploaded to Flickr).

Adding a new dummy Flickr service does not appear to resolve the issue for me.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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One of the Lightroom engineers thought that logging out and back into Flickr might get things back to a better state. Can you try that and let us know.
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John R. Ellis, Champion

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Logging out and logging back in doesn't solve the problem of photos with captions containing newlines, nor does creating a new instance of the Flickr publish service:

http://feedback.photoshop.com/photosh...
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Judson Rhodes

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If the issue is that you are receiving the message "Can't update this collection - Could not contact the Flickr web service" it may be because you have forced a line break (aka "carriage return") in your image caption. I read elsewhere in posts that this might be the cause. I often do that using the "Ctrl-Enter" keystroke combination to create a new paragraph. Just now I went back to an offending image, removed that Ctrl-Enter function (which closed up the text) and the image uploaded!
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Stéphane LeDauphin

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Hello,

Could you verifyif you haven't a carriage return in your caption ?

http://feedback.photoshop.com/photosh...

Stéphane
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Oliver Porth

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I can not even create a new flickr profile in LR 4.1 (OSX 10.6):
http://forums.adobe.com/message/4408502
So this is not about any carriage return.
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Greg Benz

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I am seeing this issue in LR4.1 after trying to publish an image that does not have a carriage return (caption is actually blank).

Can’t update this collection.
An internal error has occurred: Error Domain=NSXMLParserErrorDomain Code=4 "Line 1: Document is empty
" UserInfo=0x117311060 {NSLocalizedDescription=Line 1: Document is empty
}

I removed authorization and reauthorized, but that hasn't helped. I haven't tried adding a new Flickr publish service as I have ~150 images already in there and don't want to mess with what I've got.
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brian brains

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I can upload to Flickr from LR4 OK but there is no option given to enter a caption or comment for each picture within the plugin. However, if I first upload to my other site, 500px, their plugin does give me that option. If I then upload to Flickr, Flickr somehow picks up the data I entered into the 500px plugin and shows the caption etc!
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Kahong

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I'm all good with 4.2 until last night suddenly the error appear again. The same error code as reported. Anyone else experience the same with 4.2?
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Chris Ubik

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I am having this problem in 4.2. It is not consistent and has led to hundreds of duplicates in Flickr.

By "not consistent" I mean that sometimes it'll upload 100+ images without fail and update those same 100 images without fail. Then one day: BOOM. That INCREDIBLY unhelpful message appears.

As for carriage returns in the captions: this error has happened on days when I haven't even touched the captions and on entire folders of images without captions. I'm not convinced that captions are the problem.

In short, I just had to blow away all my images on Flickr and start from scratch. Quite peeved at the moment.
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Arthur West

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I have recently moved my catalog to Dropbox so that I can work on two machines. Both of the machines are Macs. This system has been working well, but have run into a problem with publishing to Flickr. I get an error "Can't update this collection. An internal error has occurred etc... Document is empty" I am running Lightroom 4.2 and Lion on the macs.

If I create a new catalog and leave it in the default directory "Pictures" and then publish, this works OK.

I am wondering if the Flickr upload file is not being read from the Dropbox folder but is read from the Pictures folder.

Some users seem to have experienced this error with a previous version of Lightroom and it was suggested that the problem would be corrected in 4.2.

As a matter of interest I "Authorised" my Flickr account in the Plug in Manager. In fact I did this serval times to no avail.

Can anyone help.

Regards

This reply was created from a merged topic originally titled
Lightroom: Publishing to Flickr error when working with shared catalog on Dropbox - LR4.2 - Mac.
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Alan Harper

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I just tried to upload a set of 255 photos to Flickr from Lightroom. After 2 days of trying, I am giving up and abandoning the idea of managing my Flickr photos from Lightroom (per advice on the Flickr discussions page): http://www.flickr.com/help/forum/en-u...

The error I have been getting is sometimes that there is an internal error, and sometimes that the internet connection has failed. In any event, every time there is an error, I have to restart the process, and when I do, Lightroom creates a new set on Flickr (so I have 6 or 8 sets all with the same title).

I thought that being able to manage updates within Lightroom would be a great feature, but I am finding it to just be a PITA now.

My 2¢ (and I have no idea if this is a Lightroom or a Flickr bug).


This reply was created from a merged topic originally titled
Lightroom: Internal Error with Flickr management within Lightroom.
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Alan Harper

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My comment above was merged into this posting by someone. Go to the original posting (link above) to see suggested solutions to my problem.
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Arthur West

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I am running Lightroom 4.2, and the combination of not being able to share my catalog on my second machine, and the error on uploading to Flickr, I have put my catalog onto Dropbox and use Jeffrey’s “Export to Flickr” Lightroom Plugin - http://regex.info/blog/lightroom-good....

I am now able to share my catalog and upload to Flickr with no problem.

I have a previous post on the same problem.

This decision was taken after numerous calls to Adobe where I had contact with consultants who did not know of the problems or were not helpful at all. The consultants home language was not english and this made the task even harder. I felt that this was a very poor show from Adobe. It is such a shame that one has to use third party software to enhance, what should be, a five star product from Adobe.
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Rob Cole

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Adobe did a lot of work so 3rd party developers could round out their product - consider thanking Adobe for that, and send Jeffrey Friedl a donation.

PS - You *can* share your catalog on your second machine - just put it on an external drive.

Cheers,
Rob
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Noel Kleinman

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Ever since upgrading from LR3 to LR4 I have had issues with several publishing services. Currently I cannot remedy the problems with flickr, and Facebook and it is driving me crazy. When trying to update the flickr publishing service I get the following message:

"Can't update this collection.

An internal error has occurred: Error Domain=NSXMLParserErrorDomain Code=4 "Line 1: Document is empty
" UserInfo=0x11907d2a0 {NSLocalizedDescription=Line 1: Document is empty
}"

Facebook: "Can't download comments from this collection. An internal error has occurred: ?:0: attempt to index a nil value"

The diagnostic from the plugin for flickr:

Plug-in error log for plug-in at: /Applications/Adobe Photoshop Lightroom 4.app/Contents/PlugIns/Flickr.lrplugin

**** Error 1

This plug-in’s post-processing task did not finish successfully.
Error Domain=NSXMLParserErrorDomain Code=4 "Line 1: Document is empty
" UserInfo=0x112234e90 {NSLocalizedDescription=Line 1: Document is empty
}

The diagnostic from Facebook:

Plug-in error log for plug-in at: /Applications/Adobe Photoshop Lightroom 4.app/Contents/PlugIns/Facebook.lrplugin

**** Error 1

An error occurred while attempting to retrieve comments from this service.
?:0: attempt to index a nil value

This reply was created from a merged topic originally titled
Lightroom: LR4 Publishing Service Issues.
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brian brains

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I currently use jfFlickr plugin which works a treat. http://regex.info/blog/lightroom-good...