Lightroom: Print Module skips and inverts images (with multiple Images on one page)

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  • Updated 9 years ago
  • (Edited)
Serious problem in LR 3.4.1 PRINT module: Attempting to Print with WIDE-4 template, increased to 5 images, yielded the first 3 images on the sheet printing correctly, the fourth not printing at all (blank space), and the fifth printing upside down. Also, the watermark did not print on any of the images.
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Bob Loewer

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Posted 9 years ago

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Benjamin Warde, Employee

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When you say "increased to 5" do you mean that you changed the "Rows" slider from 4 to 5? Do the problems (missing image, upside down image, etc.) show onscreen in the Print module in Lightroom, or only on the paper once you print? If you print to a file (rather than to the printer) do you see the same problem? Are you on Mac or Windows?

Thanks,
Ben
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Bob Loewer

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Thanks for the quick response.
0) Row slider moved from 4 to 5. Hit click in Filmstrip to add images. Changed them numerous times. Several times chose 6 images--1 went to a second page which was subsequently deleted before printing. (takeaway: changed the image selection around a lot, sometimes exceeding five.)
1) Problems did NOT show on-screen, only on paper.
2) One attempt at printing to file did not duplicate the error (file attached).
3) I'm on Windows.

Also, pic of 13 x 19 printout that bolo'd is attached, as well.

Note that the watermark printing (a signature file) often does NOT print, although it appears on the screen print image. (This I observed in 3.4.0--see bug report of 10 days ago).

Feel free to ask more questions.

--Bob (retired kernel software developer)

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Kevin Tieskoetter

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Official Response
Your machine is running out of memory. I'd bet that you're running on a 32-bit version of Windows, and that OS has some terrible memory fragmentation issues. Upgrading to Vista-64 or (preferably) Windows 7-64 will solve the issue for you.

The other solution would be to drop the ppi of your print.
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Bob Loewer

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No upgrade to 64-bit OS possible on this motherboard. Can you suggest Registry tweaking that will allow memory management to favor LR or PS? (I am running Windows Vista Home Premium, 32-bit). I am willing to lose efficiency in other applications.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You could certainly try and quit all other open applications/processes that you're not using when you print.
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Kevin Tieskoetter

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I don't know how much it would help to quit other applications. But another thing to try is, just before printing, quit LR and relaunch it, and then immediately do the print. This may resolve some of the memory fragmentation, at least temporarily.

Is a print to a JPEG file successful?
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Bob Loewer

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Yes. Basic printing is OK (as well as printing to a JPEG--see file example "South Florida" provided earlier) but 4-up+ is problematic, as previously described. The most frequently occurring issue is the lack of a watermark (my sig) appearing on the print, when it is appearing on the screen image in the PRINT module. Since my work goes out professionally, I have to reprint the image when this happens--can be expensive when the paper is $2 a sheet.

Relaunching the app makes sense but my 4 GB of memory is, of course, the max addressable under a 32-bit OS--it should be enough. But I understand OS-dependent edge conditions in software development.

Any chance your LR/PS memory mgmt team could informally make a Registry fine-tuning recommendation?

And how about me upgrading to Win 7-32? I know the memory manager is the same as introduced in Vista BUT it may have been enhanced in a way beneficial to LR/PS memory usage profile.

What do you think?