LightRoom 6 upgrade hangs during install on Win7 64

  • 2
  • Problem
  • Updated 3 years ago
  • (Edited)
LIghtroom 6 upgrade (from LR5) freezes on my Win7 64bit. After unpacking and launching Set-up.exe, a progress bar appears and after it runs till its end, bar disappears and nothing else happens except of PDapp.exe still using one full core of my CPU. Tried to wait for 7 hours, nothing happened.
Photo of Dominik Michálek

Dominik Michálek

  • 2 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Hannes Cmarits

Hannes Cmarits

  • 7 Posts
  • 0 Reply Likes
I can start lightroom.
I see the splash and lightroom, my image, but the application hangs.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 766 Reply Likes
This is a great conversation that's not related to the main one you posted in, so I created a new conversation to continue the discussion.

Please reference the new conversation here: LightRoom 6 - application hangs
Photo of Dominik Michálek

Dominik Michálek

  • 2 Posts
  • 0 Reply Likes
Advice from Adobe local support helped:
1. Backup your LR catalogue.
2. Delete everything from Adobe incl. Flash and previous Lightroom version.
3. Run Adobe CC Cleaner http://helpx.adobe.com/cz/creative-su...
4. Install LR6 and other Adobe software.