LightRoom 6 HDR/Pano failure.

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  • Problem
  • Updated 4 years ago
  • (Edited)
Having issues with HDR and Pano in LR6. After good preview, I get an error message: An internal error has occurred. Failed to import the final image from .........
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Larry Jones

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Posted 4 years ago

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Photo of Chris Castleberry

Chris Castleberry, Camera Raw Engineer

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Hello Larry,

Would you mind posting a DropBox (or similar service) link to a set of images that reproduces the error?

You can either post the link here or send to my inbox: ccastleb@adobe.com.

Regards,

- Chris
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Simon Chen, Principal Computer Scientist

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Are you able to import new photos into your catalog? 
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Larry Jones

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Steve Sprengel, Champion

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The link you've provided is a private one that only you can access the contents of.

To share photos via Dropbox, you need to post a Public Share link, which will contain a string of random letters, so no one can guess what it is without your providing it to them.

To get this link, on the dropbox website, right-click on the image or folder and choose Share... then Send Link and copy the URL with the random letters in it and paste in a reply, here.
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Larry Jones

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Steve Sprengel, Champion

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Now the link you've provided leads to an empty folder. If there were photos in the folder then they'd be visible to us, I think.