LR4 RC1 Crashes when changing to the Develop Mudule

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  • Updated 7 years ago
3 days ago LR4 RC1 now crashes everytime that I try to use the develop module. Strangely this worked well on my machine till Thurs. I have tried deleting catalogs and reinstalling. Nothing now seems to work.

I have a Win 7 64 bit machine with 12Gb of RAM and i7 Processor. This really baffles me. At this point LR4 is useless without the ability to edit the photos. Help. It seems as if this has occurred to others on the forums.
Regards
Ed
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Edward Loziuk

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  • frustrated

Posted 7 years ago

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jdv, Champion

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Go to "reliability" via the Start menu search and find the crashlog(s) associated with this failure.
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Edward Loziuk

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Hi John

Just an update. Since the original post I uninstalled LR3.6 and LR4.1 thinking that there may have been a conflict because even my LR3.6 was not working in the develop module. I also deleted the all of the Catalog files but not my backups in the Lightroom folder. I reinstalled LR4.1 and it opened much to my chagrin the last backup folder that I had tried to use earlier before the uninstall and promptly crashed in the Develop module. I have tried opening different versions of the catalog prior to when this started happening from backups and it has crashed every single time I try to go the develop module. What baffles me is that although finicky and slow with bugs in Flickr et al at least I was able to work in the Develop Module. What I don't understand is the sudden start of this problem and the persistence.

Thanks for the note. I looked in the reliability monitor as you suggested. Do you want a copy of the last 2 reports? If so here they are:

Source
Adobe Photoshop Lightroom 64-bit

Summary
Stopped working

Date
‎22/‎04/‎2012 11:03 AM

Status
Not reported

Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4\lightroom.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.1.0.10
Application Timestamp: 4f718a70
Fault Module Name: StackHash_4bed
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0000374
Exception Offset: 00000000000c40f2
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 4bed
Additional Information 2: 4bed5d42dba379114e294585c3768c55
Additional Information 3: f9c1
Additional Information 4: f9c14936f95777fd080321ebda9f63ba

Source
Adobe Photoshop Lightroom 64-bit

Summary
Stopped working

Date
‎22/‎04/‎2012 8:28 AM

Status
Not reported

Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4\lightroom.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 4.1.0.10
Application Timestamp: 4f718a70
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec4aa8e
Exception Code: c0150010
Exception Offset: 000000000006f892
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 7a5f
Additional Information 2: 7a5f3e162a7b51d74c181eaa831bc0c0
Additional Information 3: 0b11
Additional Information 4: 0b116a23efc5698a0f0ae24cbbecf5a8

Any help would be greatly appreciated.
Regards
Ed