Lightroom: LR 4 freezes on import from flash drive

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  • Updated 6 years ago
  • (Edited)
LR4 freezes (not responding) when I press Import with a USB flash drive active. If I remove the USB flash drive and restart LR4, everything works OK.
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Jason Shane

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on? If you copy the files from the flash drive to the desktop/internal harddrive using the OS, do they transfer OK?

If you copy/backup all the images on the car, reformat the card using the camera, and shoot some more images, do those import normally off the card?
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Jason Shane

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I'm on Windows 7 Home. LR4 also freezes when importing from the camera's SD card. The common element is that videos were on both the flash drive and SD card. When I moved the videos off the flash drive or SD card, LR4 imported the images with no problems.