Lightroom: LR 4 freezes on import from flash drive

  • 1
  • Problem
  • Updated 7 years ago
  • (Edited)
  • 1
LR4 freezes (not responding) when I press Import with a USB flash drive active. If I remove the USB flash drive and restart LR4, everything works OK.
Photo of Jason Shane

Jason Shane

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
7 years ago
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15078 Posts
  • 2139 Reply Likes
What OS are you on? If you copy the files from the flash drive to the desktop/internal harddrive using the OS, do they transfer OK?

If you copy/backup all the images on the car, reformat the card using the camera, and shoot some more images, do those import normally off the card?
7 years ago
Photo of Jason Shane

Jason Shane

  • 2 Posts
  • 0 Reply Likes
I'm on Windows 7 Home. LR4 also freezes when importing from the camera's SD card. The common element is that videos were on both the flash drive and SD card. When I moved the videos off the flash drive or SD card, LR4 imported the images with no problems.
  • 1

Powered by Get Satisfaction