Lightroom: Exported emails don't appear in Outlook's sent items folder.

  • 7
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Problem exporting to email in LR4 using Microsoft Outlook.

I use Outlook 2010 for email on my Windows 7 64-bit computer. When I export images to email using Lightroom 4.0, the email is sent and it does reach the recipient, but THE EMAIL NEVER APPEARS IN OUTLOOK'S "SENT ITEMS" FOLDER.

I depend on Outlook to keep track of correspondence with clients. Because of this problem, I have no record of the email containing the exported images.

How doe I fix this?

Alan
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Alan Haynes

  • 8 Posts
  • 3 Reply Likes

Posted 6 years ago

  • 7
Photo of Alan Haynes

Alan Haynes

  • 8 Posts
  • 3 Reply Likes
Official Response
I just tried this in Lightroom 5. It works now. I exported an image from Lightroom 5 using the built-in export preset called "For Email" under Lightroom Presets. After I sent the email, I checked my Sent Mail folder and found it listed there. I did not have to manually tell Outlook to save it. So, it appears this issue is fixed in LR5.
(Win 7 64-bit, Microsoft Outlook 2010 Pro)