Lightroom: LR4 crashes when a video is played (32bit/Win7)

  • 2
  • Problem
  • Updated 7 years ago
  • (Edited)
I am using Lightroom 4 32-bits final version on windows 7 and my versions crashes as soon as I try to visualize a video MOV from canon s95 in the library.
Photo of Benoit Bourbie

Benoit Bourbie

  • 3 Posts
  • 0 Reply Likes

Posted 8 years ago

  • 2
Photo of jdv

jdv, Champion

  • 728 Posts
  • 56 Reply Likes
Can you openon the same file in Explorer outside of Lightroom and see what it does? Try double-clicking to make sure it opens up in the same app.
Photo of goldeneyes


  • 2 Posts
  • 0 Reply Likes
I can. It plays just fine.
Photo of LRpoweruser


  • 4 Posts
  • 1 Reply Like
yes, it opens perfectly in Explorer and other video software. So it really seems to be a Lightroom bug (and quite a serious one)...