Lightroom: LR4 crashes when a video is played (32bit/Win7)

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  • Problem
  • Updated 5 years ago
  • (Edited)
I am using Lightroom 4 32-bits final version on windows 7 and my versions crashes as soon as I try to visualize a video MOV from canon s95 in the library.
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Benoit Bourbie

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Posted 6 years ago

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jdv, Champion

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Can you openon the same file in Explorer outside of Lightroom and see what it does? Try double-clicking to make sure it opens up in the same app.
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goldeneyes

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I can. It plays just fine.
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LRpoweruser

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yes, it opens perfectly in Explorer and other video software. So it really seems to be a Lightroom bug (and quite a serious one)...