Lightroom: LR4 cannot see raw files in Macbook Air SD slot

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  • Updated 6 years ago
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Lr4 doesn't see Panasonic G3 RW2 raw files on my Macbook Air's SD slot, only the JPGs. All other softwares can, including Lr3 & Bridge ... Please advise ...
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rarewolf

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Posted 6 years ago

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Steve Sprengel, Champion

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Some more details from the Adobe Forums posting about this are:

When the camera's SD card is inserted into the built-in reader-slot on the Mac Book Air, LR4 does not see the RW2 files when trying to import from the card, it only sees the JPG files.

When the contents of the SD card are copied to a hard-drive folder, LR4 sees and imports the RW2 files just fine, and LR3 sees the RW2 files ok in the MBA reader slot, too.

It would appear that something has changed in LR4's reading of the MBA's card-reader slot that prevents it from seeing the RAW files on the card, but not the JPGs.

A question for some of the Mac experts, could something on the Mac be filtering the files seen so LR4 cannot see them, where LR3 can? Is there some application or service that can be turned off or setting modified to allow LR4 to see an import the RW2 files, again?
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jdv, Champion

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Does the SD card mount on the desktop when inserted (assuming the Finder props are such that mounted disks appear on the desktop) or end up mounted to /Volumes?

There is nothing specific to how OS X presents SD cards via readers, in general, but this is new hardware. And there are a lot of ways to support the many variations on SD card tech, and how to present the data to apps.

Does an external reader also have the same problem?
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rarewolf

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Yes, the SD card shows up as a device in the Finder, and can be browsed just like a drive and all files show ... i.e., it behaves as it should in Mac OS Lion ...

I don't have another reader, altho I could try reading the camera itself with the card No ... the camera mounts as a drive, and Finder shows the raw files, but Lr4 still cannot see the raw files.

Granted, it could be something to do with the Sandisk 16Gb "Extreme Pro" SD card, but the only software that cannot see the RW2 raw files is LR4.
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rarewolf

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So ... no remedy ... yet(?))
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Julie Kmoch, Sr. Development Manager

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Michael, are you shooting in raw+JPEG mode? In other words, are the JPEGs redundant versions of the raw files, or are they completely different shots?

If they are the same, is there any chance that both are getting quietly imported? By default, when importing a card that was shot in raw+jpeg mode, Lightroom imports both of them, but shows them as one file in the grid. If you hit 'j' to see the expanded cell view, it shows you that the file type for each of them is CR2+JPEG.
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rarewolf

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To answer your question Julie, the camera is configured for jpg+raw. However, apparently the correct answer was to format the SD card. Out of the box, the Sandisk "Extreme Pro" 16Gb SD card worked in every respect with Lr3 ... but as soon as I upgraded to Lr4 the RW2 files disappeared, and Lr4 saw only the JPGs.

I saw no need to reformat the card, and it's not the easiest process with the Pany G3, but I just imported 230 images (raw+jpg) via copying first to the HD ... and decided as a last resort to reformat the card. I took a test photo and ... voila, Lr4 can now see the RW2 raw files ...

Just goes to show I guess ... not everything makes sense!

Thanks all for your efforts ...
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Julie Kmoch, Sr. Development Manager

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Wow - that's a new one to me. Very glad you found a solution. Thanks for getting back to us. I'm going to mark this problem as solved then.
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jdv, Champion

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Always. Always. Reformat the card. It is the only way for the smarts on the card itself to remap and configure itself for wear and bad blocks. Unhandled errors on the media can lead to any sort of undefined behaviour.

Always reformat the card.