Lightroom: 4.3 incompatible w/ Samsung S3, LR will crash and exit automatically

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  • Updated 7 years ago
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This conversation has been merged. Please reference the main conversation: Lightroom: LR 4 import crashes when a Android Samsung Galaxy Tab 10.1 is connected.

LR4.2 and LR4.3 (64bit) both crash when trying to import photos while my samsung galaxy s3 is connected via a USB cable. if the S3 is connected prior to LR turns on, it simply won't even open. I'm using Windows 7.
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Eric Au

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Posted 7 years ago

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jdv, Champion

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If you dig around for "Windows Reliability" you can find the crash log. Almost certainly, it is a driver issue from when Lr tries to access the device. For now, you should just import the photos from the filesystem instead of directly off the device.

I believe there is a way to ignore certain devices, but I can't check right now. Maybe someone else can confirm this?

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