Lightroom CC 2015/v6: 2nd Monitor image dullness after migrating to MacOS 10.11 El Capitan (profile issue)

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  • Updated 1 year ago
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  • (Edited)
I realize the following problem with Lightroom V6.1.1 after migrating my MacBook Pro to Mac OS-X El Capitan:
MacBook Pro Retina is the Main Monitor and NEC MultiSync PA271W is the 2nd Monitor.
Both Monitors are calibrated using Xrite i1 Profiler and I verified that the correct ICC-Profiles are associated with the Monitors (Mac OS-X System Configuration space).
In the Library Module everything is fine, but when I switch to the Development Module, the image on the 2nd Monitor gets dull after some seconds. Stepping forward one image, the image on the 2nd Monitor brightens up and gets dull again after some seconds.
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Klaus Engelhardt

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Posted 4 years ago

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John Hess

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Any updates on this? I'm still having this problem after several months of waiting for fix. Very unacceptable!
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Simon Chen, Principal Computer Scientist

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Unfortunately this is an Mac OS X issue that Apple needs to fix. Adobe Lightroom team has logged an Apple RADAR bug. It is still not fixed as our QE last check.
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John Hess

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Thank you for your reply. Ugh! I have a workaround but it sure inconvenient. Is there any way we can help by contacting Apple? (I doubt it would help!) This must affect quite a few photographers ...
(Edited)
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Simon Chen, Principal Computer Scientist

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We have tried to escalate the issue with Apple, but no fix yet. If you talk to Apple support, mention Radar bug #22991323.
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m-prcs

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Well, here's me with the usual bad news: 10.11.4 has not fixed the issue (I'm on Lightroom CC 2015.5 with Camera Raw 9.5 for that matter)
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Sergii Kovalenko

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Really bad news. But thanks for the update!
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Simon Chen, Principal Computer Scientist

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I believe you can workaround it somewhat by reducing the sample size of the LUT color table for the color profile (don't know what is the threshold) or using a matrix based color profile. 
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m-prcs

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Reducing the size isn't possible with DispcalGUI as I said earlier in this thread (which is probably a bug with DispcalGUI, though). Matrix profile results in grayscale being far from neutral on my monitor.
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Sergii Kovalenko

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The same is applicable to BasicColor display software. Matrix profiles are worse than LUT based. And there is no option to manage LUT color table size.
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Sergii Kovalenko

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7 months with no result. It's a shame!
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Ali Kabas

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I just upgraded to OS 10.11.6 and the bug is still there. I spent frustrated hours until I found this thread. Creating small Matrix based profiles with Xrite i1Profiler did the trick for now.
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Sergii Kovalenko

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Has someone tried OS X Sierra (beta)?
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Ed Wolpov

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FYI, I'm using the i1Profiler display 2 and created both matrix and table profiles on a late 2012 iMac under Sierra (final) and CC 2015.7. I'm happy to report that the table profile works perfectly now! Yea!
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m-prcs

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Great news! I'm going to upgrade pretty soon and will report back if everything is well for me too.
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Ali Kabas

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Lightroom CC 2015.7 and OS 10.11.6, bug is still there. 9KB Matrix profile works, 1.3MB table profile doesn't.
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Sergii Kovalenko

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Perfect! Thanks for the update!
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Rowan Thornhill

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I use DisplayCal and have had no problems since i switched to it when using El Capitan. However, since upgrading to Sierra, any large profiles created with DisplayCal dont work properly- pics viewed in finders preview show over dark shadows. It sometimes shows the correct images but after a second it changed to the more contrasty version. I suspect that it is applying the default profile when it does this. I can create a smaller profile using only a few patches and this solves the problem, but this isnt optimal. So frustrating that i have to waste time trying to solve this.... Does anyone else have this problem?
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Sergii Kovalenko

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The issue isn't fully resolved in Sierra (just tested 10.12.1). I can see exactly the same behavior as Rowan mentioned. My LUT-based profile was created in basiccolor display and it works fine in Yosemite.
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Chris Gonzalez

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Rowan, I think I may be experiencing the same shadow issue as you, however, my profile was created in i1 Profiler. I found this thread on the Apple forums which may be of help: https://discussions.apple.com/thread/7681531?start=0&tstart=0

It appears as though it may be a DisplayPort issue. However, since my monitor doesn't seem to have the option to disable DP 1.2, I cannot test it to see if this fixes the problem.

EDIT:
I've noticed that this issue occurs in Lightroom (Lr4) as well, so it certainly appears to be an issue with the OS Sierra and my monitor profile. While the issue is not entirely fixed, at least it isn't as bad as it was in El Capitan.
(Edited)
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Ed Wolpov

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Official Response
You'll need to update to MacOS Sierra 10.12 where the bug is fixed.
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Sergii Kovalenko

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Unfortunately, the bug isn't fully fixed even in 10.12.1
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Ed Wolpov

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Interesting that you mention that. It works fine for me in LR (CC 2015), but I've noticed that if I export an image and view it at the OS level, all my shadows are blocked up. So... in my case it works in LR, but there's still an issue with Mac OS (Sierra 10.12.1).

What problem are you noticing?
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Sergii Kovalenko

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Ed, I noticed exactly what you've mentioned: in Photoshop everything looks fine regardless of the display profile type (LUT or matrix). Some 3rd party apps are also ok (Xee, Firefox). However, system applications (including Safari, Preview) and some other 3rd party apps (ACDSee Pro for Mac) still render incorrect shadows (as it was in El Capitan). At the same time, desktop wallpaper is ok (that confuses me the most - I don't understand how it's possible).
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Eduard de Kam

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wall paper and icons are outside the colormanagement, at least, they used to be.
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Sergii Kovalenko

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As far as I know, they are not. Icons & wallpaperes are shown according to the current display profile
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Evgeny Drablenkov

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The bug is still there (in system applications (including Safari, Preview) and some other 3rd party apps )
OS: High Sierra
Anybody fix the issue ?