Lightroom Classic/Mobile: Sync permanently pending

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  • Question
  • Updated 4 weeks ago
  • Answered
  • (Edited)
I am using the latest version of Lightroom CC and its iOS Apps on iPad and iPhone.

My online Lr account Dashboard shows I have 9296 images and 10 videos

Both iOS devices agree and have total showing correctly at 9306

Lr Desktop itself is stuck on synching 42 photos which show as Pending in the synch list. All photos synched with iOS devices are stored in  a separate directory and the total shows in Lr Desktop as 8785.

How do I force Lr past this 'pending' phase and get it to 'see' all the images the majority of which have been imported on the iPad from Camera Roll?

Peter H
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Peter R Hawkes

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  • frustrated!!

Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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When you click on that https link, does the photo show up correctly in the web browser?

If so, back up your desktop catalog just for peace of mind.

Quit Lightroom. 
Go to C:\Users\<user>\AppData\Local\Adobe\Lightroom\Caches\Sync Data\ and delete (or rename) the Sync.lrdata folder. Restart Lightroom and it should try to reconcile your local synced data and the cloud synced data. That usually does the trick.
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Pedro Marques

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Wow... that worked Akshay! I've often encountered this issue, eventually just giving up and allowing 3 photos to be syncing forever and ignoring the warnings when closing the app. Hopefully Adobe can prevent this issue from happening to begin with but alt/option Rebuild Sync Data worked for me. 
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Charles Brooks

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I'd been searching for this fix for about a year... Rebuild sync data fixed it. Thanks.
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Fotosoom

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How would this work on a Mac? thanks*
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Rajat Ghadigaonkar

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Please give a solution for android mobile app too.
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Rajat Ghadigaonkar

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Please give a solution for android mobile app too.