Lightroom CC: Portfolio drives me nuts!

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  • Updated 1 year ago
  • (Edited)
Adobe advertises: "Your membership includes unlimited hosting and bandwidth so you can upload as many Pages as you'd like". But my experience is that making large websites with this service is really frustrating. 

Galleries can only exist in the menu bar. If we have many galleries, the menu bar is soon very crowded. Instead we should be able to put galleries into each other, like folders.

When I add several LR albums at once, an error often occurs, and only some of them appear on the page. In the beginning I couldn’t find the remaining pages anywhere. But I couldn’t re-import them, because Portfolio said they were already imported. Finally I discovered them under the Manage Content toolbar > Integrations tab, where they are completely unavailable to move or delete. My solution has been to stop syncing the albums from LR and start syncing them again. This will cause that Portfolio doesn’t recognize the albums when I import them. But they get a new web address (ending with "-1"), because a (hidden) page already exists with that name. If I have to repeat this process, the pages are named "page-1-1", and so on. My Integrations tab is now filled up with hundreds of duplicate pages that is impossible to get access to or delete.

It is also impossible to batch delete many pages at once. If I delete a gallery, the containing pages are just moved to the main gallery. Portfolio is the slowest web service I have ever used, so deleting all pages one by one is a never ending job. Instead I have hidden my main gallery and just use it as a trash bin that will never be emptied. 

All in all I think Portfolio is a real pain to use. But I feel forced to use it, because I pay for my LR subscription, and I don’t want to pay for another web service (but how I miss SmugMug!). I thought I could expect something better from an industry-leading computer software company like Adobe.
Photo of evikne71


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Posted 1 year ago

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Photo of Alex Dixon

Alex Dixon, Company Admin

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Official Response
@evikne I've passed this feedback on to the Portfolio team, as a great deal of this feedback is for their product.

My team (Lightroom Web) also works on part of the Lightroom/Portfolio integration. It looks like there are some integration issues, and that we should start doing some integration testing with larger & more complex sites. I think we've been a little more focused on the simpler/smaller site workflow in our testing.

Also, thanks for taking the time to write this up. It is really helpful to hear a detailed picture when things aren't working (and in those cases, I find it's more helpful to get the whole story).