Lightroom for mobile: Loses track of what it has and has not synced

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  • Updated 1 year ago
  • (Edited)
For me, LR Mobile regularly loses track of which photos and have been synced from iOS and which have not.  In particular, LR Mobile will at times treat ALL photos in the iOS Photos app as having never been synced.

For example, today I started LR Mobile on both my iPhone XS and my wife's iPhone 8.  Even though I had changed iPhones since my last LR Mobile sync, LR Mobile knew which photos had been synced and which had not.

On my wife's iPhone 8, in contrast, even though there had been NO change of phone or anything else, LR Mobile considered ALL 3000+ photos to be "new" and proceeded to upload them to the Adobe cloud.  It only stopped once I had run out of storage.  I then had to go through the painful step of figuring out which photos were new and which were not.

This has happened at least half a dozen times in the last 3 years.

While it would be nice to have this fixed, it would be really nice to know if folks have a better recovery method than manually checking the newly synced photos and comparing them with what is already in the LR (desktop) catalog.
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Robert Camner

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Posted 1 year ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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A few questions, Robert?

Are the images on your phone and your wife's phone the same images that you are sharing or are they different photos and one phone has the problem and one doesn't?

Do either of you Auto-Add Photos so they import by default?
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Robert Camner

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Thanks, Rick, for your reply.

1.  They are different photos.

2.  One phone had the problem, the other did not.

3.  Both phones are set to Auto-Add Photos so they import by default. Of course, due to limitations of iOS, photos only "auto import" when I actually launch LR Mobile on the iPhones.

FWIW, this isn't the first time this has happened.  It predictably happens when an iPhone is upgraded to a new model, but also has happened once before with no change in hardware or settings (though in the present instance there was a recent update to the LR Mobile app)