LR Mobile looses edits

  • 1
  • Problem
  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: Lightroom mobile: Sometimes deletes all metadata

Three times now after I've edited an image in LR Mobile settings disappear when I come back to LR Mobile. iPhone 7 fully updated, LR Mobile appears to be fully updated as well.
Photo of Benjamin Root

Benjamin Root

  • 69 Posts
  • 11 Reply Likes

Posted 3 years ago

  • 1
Photo of Selondon

Selondon

  • 156 Posts
  • 43 Reply Likes
Hi Benjamin,

When Lr Mobile loses the edits, can you see the edits in Lightroom Web or when have they synced back to Lightroom Desktop?

I doubt it, but it's worth checking as a starting point to solve the issue.

Also, does it think it has done the edits? ( does it allow you to revert?)
Photo of Benjamin Root

Benjamin Root

  • 69 Posts
  • 11 Reply Likes
Thanks for the response . Just checked online and the settings are not synced. I'm not signed into LR Mobile with my desktop, so can't check there. Also worth noting, these photos were taken with the LRmMobile camera on my iPhone in HDR.

Where is the "revert"? All I see is reset and previous..

Thanks!
Photo of Selondon

Selondon

  • 156 Posts
  • 43 Reply Likes
Yep , sorry I meant reset!

Hopefully one of the Adobe Techs will be able to look.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 6292 Posts
  • 1403 Reply Likes
Benjamin, Is this the same as the issue which you are encountering?  https://feedback.photoshop.com/photoshop_family/topics/lightroom-app-sometimes-deletes-all-metadata
Photo of Benjamin Root

Benjamin Root

  • 69 Posts
  • 11 Reply Likes
Thanks, Rikk. Yes, that looks like the same problem
(Edits being reset). Tried searching for the problem before posting. The metadata title would explain why I found nothing!

This conversation is no longer open for comments or replies.