LR Mobile looses edits

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Three times now after I've edited an image in LR Mobile settings disappear when I come back to LR Mobile. iPhone 7 fully updated, LR Mobile appears to be fully updated as well.

Benjamin Root

69 Posts
11 Reply Likes

Posted 3 years ago

3 years ago

Selondon

156 Posts
43 Reply Likes

Hi Benjamin,

When Lr Mobile loses the edits, can you see the edits in Lightroom Web or when have they synced back to Lightroom Desktop?

I doubt it, but it's worth checking as a starting point to solve the issue.

Also, does it think it has done the edits? ( does it allow you to revert?)

1 person likes this

3 years ago

Benjamin Root

69 Posts
11 Reply Likes

Thanks for the response . Just checked online and the settings are not synced. I'm not signed into LR Mobile with my desktop, so can't check there. Also worth noting, these photos were taken with the LRmMobile camera on my iPhone in HDR.

Where is the "revert"? All I see is reset and previous..

Thanks!

3 years ago

Selondon

156 Posts
43 Reply Likes

Yep , sorry I meant reset!

Hopefully one of the Adobe Techs will be able to look.

3 years ago

Rikk Flohr, Official Rep

6253 Posts
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Benjamin, Is this the same as the issue which you are encountering? https://feedback.photoshop.com/photoshop_family/topics/lightroom-app-sometimes-deletes-all-metadata

2017-05-18T14:39:10+00:00

Benjamin Root

69 Posts
11 Reply Likes

Thanks, Rikk. Yes, that looks like the same problem
(Edits being reset). Tried searching for the problem before posting. The metadata title would explain why I found nothing!

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