Lightroom/Photoshop: Fails to export with droplet if more than one file selected

  • 7
  • Problem
  • Updated 5 months ago
  • In Progress
  • (Edited)


I’ve tried the forums and Google regarding the following issue. It seems that after updating to PS 2019 v20 or later, the dropletfeature in LR’s export fails if more than one file is selected at a time.  The only workaround seems to be to create thedroplet’s shortcut on the desktop or other directory, then manually select (byFile Explorer or File Finder) and then drag the whole folder to the shortcut.  Not sure if this is the case with Mac since I’mon Windows, but others on the forum are having the same problem with notresolution as late as 10/16’s post (before mine today).  Yes, this workaround  seems to work, but that goes against all objectivesof Adobe to make things easier and more efficient, not less so by requiring anintervening export, then an out-of-application drag/drop.  Please passthis along to the appropriate  to see if we can get a fix a.s.a.p.   I used this feature many times fordirect-to-slideshow alterations to cataloged files such as applying custom stroke lines or borders.  Thanks for any help you can lend.
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James Smith

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Posted 7 months ago

  • 7
Photo of Pete Green

Pete Green, Customer Advocate

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Official Response
This should now be fixed in the Photoshop 20.0.3 release.
Feel free to update Photoshop and let us know if this is resolved for you.

To update Photoshop CC to 20.0.3, click "Update" in the Creative Cloud desktop app next to Photoshop CC.
More detailed instructions for updating

Thank you for the report James!
Regards,
Pete